How to query the service benefits of your HUAWEI device?

HUAWEI Consumer Support Website

You can query the repair progress via HUAWEI Customer Support Website by performing the following:

1. Visit South Africa HUAWEI Customer Support Website.

   

2. Click Warranty Period Query to enter the Warranty Period & Support Service Query page.

   

3. Enter the product SN (serial number) and the verification code, then click Search to query the service benefits and corresponding expiry date.

   

My HUAWEI App

You can query the service benefits of your device via My HUAWEI App by performing the following:

1. Open My HUAWEI App.
2. Go to Support > Quick Service > More > Benefits to view the service benefits and corresponding expiry date.

   

   

HUAWEI Customer Service Hotline

Please feel free to contact HUAWEI Customer Service Hotline at 0860 861111 to obtain the service benefits of your device.

Working Hours: Monday to Sunday, 08:00 - 17:00

Service language: English