VIP Service


100% original spare parts


Free Pickup and Delivery Service


Free Engraving

VIP Service is to provide a screen damage warranty by replacing your screen due to any accidental damage cause the screen to break (Front Screen only).

*only for P30 and P30 Pro

The Service Timeline about P30 and P30 Pro VIP Service

P30 & P30 Pro VIP Service is an offer that includes repairing any screen damage only once for 1 mobile during the first 6 months from the date of purchase.

Terms and Conditions

1. 100% original spare parts will be used for repair;

2. Customer can choose either to send the defective device directly to repair it in the HUAWEI Customer Service Centre or choose for the free pickup and delivery service;

3. In case of the accidental total damage in which the device is not repairable by replacing components/parts then the customer won’t be entitled for screen replacement.

4. In case of any accidental damage of components/parts other than the screen customer will need to pay the cost of replacing the other parts while HUAWEI will replace the screen under the program.

5. This program cannot be transferred to other models or users;

6. This is only valid for HUAWEI P30 and P30 Pro;

7. Customer can also enjoy 1 time engraving service for P30/P30 Pro.

In case of any conflict between this service and mandatory local laws and regulations, local laws and regulations shall prevail.

* Terms and Condition apply.