My location keeps moving around and showing me in the wrong place when I open a navigation map app
Applicable products: Smartphone
Applicable system: Unrelated to OS version
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My location keeps moving around and showing me in the wrong place when I open a navigation map app

Problem:

When attempting to follow a planned route in a map app, the location of the user jumps around for a while and does not display accurately.

Cause:

When your map app attempts to locate your position, it begins with limited information and thus cannot provide an accurate initial positioning of your phone, but as more satellite information is collected, the accuracy of the positioning and location function will quickly improve, giving you an exact pinpoint location.

Solution:

  1. After opening a navigation map, wait for a while and only proceed with your route after an accurate and stable position is established.
  2. If the issue persists, re-open the app and try again.

Note: Using your navigation function in an open area will minimize satellite signal obstructions and ensure accuracy.

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