The bezel of my phone is cracked or tilted

If this occurs, back up your data and take your phone and the proof of purchase to an authorized Huawei Customer Service Center for assistance.

Routine maintenance tips:

1. It is recommended that you attach a protective case to your phone.
2. Avoid placing your device in your back pocket.
3. Keep your phone clean. If your phone frequently comes in contact with alcohol, lotion, or grease, the front cover may become corroded.