Poor or intermittent media playback during a VoIP call
Applicable products：
Smartphone
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
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| Poor or intermittent media playback during a VoIP call |
Answer:
When playing songs or videos during a VoIP call, your phone will reduce the noise for the VoIP call to ensure the call quality, resulting in a lower audio sample rate. Therefore, you may sometimes find that the audio quality deteriorates or the media playback is intermittent. This is normal and please do not be concerned.
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