Unable to send files when Bluetooth or the network is disconnected during Multi-Screen Collaboration
Applicable products：
PC
Applicable system:
Windows 10, Windows 11
Applicable products：
Applicable system:
Results of query below
Unable to find results for the query, please try different key words
| Unable to send files when Bluetooth or the network is disconnected during Multi-Screen Collaboration |
Problem
During Multi-Screen Collaboration between a computer and a phone, the file transmission is interrupted when Bluetooth or the network is disconnected. After the connection is restored, the transmission cannot be continued by clicking Retry.
Cause
The current specifications do not support transfers being resumed. Once the transmission process is interrupted, it cannot be resumed afterwards.
Solution
If the file transmission process is interrupted, you are advised to close the file transfer window and perform the transfer again.
Thanks for your feedback.