Why can't I find XX app or XX game in AppTouch?
| Why can't I find XX app or XX game in AppTouch? |
We apologize for any inconvenience this may has caused. It is recommended that you use Petal Search，a search engine developed by Huawei, to search your desired app. It should be noted that Huawei does not guarantee the security of apps downloaded from any third-party sources. Please exercise caution when doing so. Alternatively, you can also try accessing the web page version of the app.
The possible causes for being unable to find an app in AppTouch are as follows:
1. If an app was previously available but is now unavailable in AppTouch, it is probably because the app has been removed due to its abnormality or because its developers no longer allow the app to be released in AppTouch.
2. The app developers have not yet authorized AppTouch to release the app in your location. It is recommended that you go to to add the app to your wish list. We will also communicate with the app developers on adding the app to AppTouch's offerings.
3. The Android version of your phone is too early to work with the app. It is recommended that you update your phone and try again.
4. To comply with the laws and regulations of your region, the app is not available in your current service region.
Huawei is working with global app developers to continuously enrich AppTouch's app offerings for a better user experience. It is also recommended that you contact the app developers, drawing their attention to the importance of the app to Huawei phone users. This may help speed up the release of the app in AppTouch. Thank you for your understanding and support. At last you can go to , add to wish list.