If you are unable to wake up the voice assistant by double-tapping your eyewear, perform the following troubleshooting steps:

1. Make sure the voice assistant app is installed: If the voice assistant app is not installed on your phone, you will not be able to wake up the voice assistant, even when the eyewear is connected to your phone. Check whether a voice assistant app is available on your phone. If not, install one and see if the issue is resolved.
2. Set double-tapping to call the voice assistant: Make sure that you configure a double-tap operation to call the voice assistant in Bluetooth settings or the AI Life app.
3. Uninstall similar apps: If you have installed other apps that have the voice assistant feature on your phone, you cannot wake up the voice assistant you want even when your eyewear is connected to your phone. In this case, uninstall such apps and see if the issue is resolved.

There are multiple reasons why the eyewear is slow or unresponsive even when double-tapped, please perform the following troubleshooting steps:

1. Make sure that the Bluetooth connection is normal:
   1. Make sure that you wear the eyewear in the correct manner, without wearing it on the top of your head.
   2. Make sure that your eyewear works properly and a prompt tone plays when you put it on.
   3. Make sure that your eyewear's Bluetooth connection is stable. Try playing music on your phone to check that sound is coming from both sides of the eyewear.
   4. Double-tap the temples while the device is playing music or making a call.
2. Double-tapping in the wrong location will cause the eyewear to not respond. The correct position is shown below.

   

3. Keep the temples and your hands clean and dry: Any water, oil stains, sweat, or other smudges may make the eyewear less responsive and not respond to double-tap operations. Make sure that there are no oil stains, sweat, or other smudges on the temples or your hands when operating on the eyewear.