Physical copy/in-store purchase:
If you have a scanner, you can simply scan your proof of purchase and save to your computer ready to upload.
If you do not have a scanner, take a picture of your proof of purchase with your mobile phone, digital camera or tablet. You can transfer this document to your computer by emailing it to yourself or via USB. If you are claiming on your tablet or phone, simply upload the image straight from your devices photo library.
Digital copy/online purchases:
Simply take a screenshot of your proof of purchase and save to your computer as a PDF or JPEG. You can save your proof of purchase as a JPEG by simply pasting your screenshot into Microsoft Paint and saving this to your computer as a JPEG.
Alternatively, you can print your proof of purchase then scan or photo as detailed above.
General requirements for documents uploaded:
When scanning or snapping a picture of your proof of purchase, please make sure all the required details are clearly visible. If your document is blurred or unclear, this may invalidate your claim.
Proof of purchases must be sent as a PDF document or JPEG image file and the maximum size of each document is 20Mb.
If you like, you can upload multiple documents; simply select the files you would like to upload and add them one at the time.