7. Are accessories covered by the HUAWEI Care – Extended Warranty Service?
The Extended Warranty does not cover accessories, including, but not limited to, power adapters, removable (not built-in) rechargeable batteries, headphones and data cables.
8. Can I cancel the HUAWEI Care – Extended Warranty Service?
Yes, you may cancel within 45 days from the date of purchasing the Extended Warranty. You will receive a full refund provided that no claim has been made during the Extended Warranty Period.
If you cancel after this period you will be provided with a refund, however such refund will be reduced to cover the costs associated with settling any claim(s) under the Service and will be calculated pro rata by reference to the remaining period of full unexpired months of the Service Period.
For requesting a cancellation, please contact HUAWEI Customer Services through
https://consumer.huawei.com/uk/support/contact-us/.
9. Will the HUAWEI Care – Extended Warranty Service be terminated in the event of a claim being made?
Your Extended Warranty will not be terminated if you make a claim.
10. Am I already covered by other policies or insurance from third parties?
Extended warranties may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold.
11. Will the HUAWEI Care – Extended Warranty Service affect my statutory rights?
No, your statutory rights will not be affected by the Extended Warranty. UK Consumers have rights under the Consumer Rights Act 2015 that protect them from defective goods. For goods purchased in England or Wales, these rights expire six years from delivery of the goods, and for goods purchased in Scotland, these rights expire five years from delivery of the goods. You can obtain further advice on these rights from the
Citizens Advice Bureau. The Extended Warranty is separate and in addition to these statutory rights, and, therefore, does not affect, change or replace such rights.
