How to clean the HUAWEI FreeBuds and FreeLace series earphones

Applicable products: HUAWEI FreeBuds 3i,HUAWEI FreeBuds 4i,HUAWEI FreeBuds Pro 2,HUAWEI FreeBuds,HUAWEI FreeBuds SE,HUAWEI FreeBuds 3 Wired Charging Case,HUAWEI FreeBuds 3,HUAWEI FreeBuds 4,HUAWEI FreeBuds Pro,HUAWEI FreeLace Pro,HUAWEI FreeLace Lite,HUAWEI FreeBuds Studio,HUAWEI Freebuds 5i,HUAWEI FreeLace,HUAWEI FreeBuds Lipstick,HUAWEI FreeBuds Lite
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How to clean the HUAWEI FreeBuds and FreeLace series earphones

To ensure a good experience, it is recommended that you clean the earphones on a weekly basis, especially the sound emitting hole, charging ports, metal contacts, and parts that touch your skin when you wear the earphones.

You can use alcohol wipes or antibacterial wipes to wipe the external surface of the wireless earphones. However, to prevent moisture or water from entering the earphones, do not use these wipes to wipe the ear tips, ear caps, charging contacts and ports, speaker meshes, sound emitting holes, and sound outlet.

Clean the FreeBuds series TWS earphones

  1. Clean the charging case, port, and charging contacts:
    • Use a soft and dry cloth to clean the charging case. If necessary, you can also use a wet wipe containing 70% alcohol to wipe the external surface of the charging case. Ensure that the charging case is dry before putting the earphones back inside.
    • Use a soft, clean, and dry brush to remove any objects in the charging port.
    • Use a clean and dry cotton swab with a pointed tip to gently wipe the surface of the charging contacts on the charging case.

     
    • Do not use a cloth soaked in water to wipe the charging case and do not use excessive force to wipe the charging case, otherwise you may deform the contact points on it or damage the surface of the case.
    • If the earphones have been exposed to sweat, shower gel, shampoo, or other liquids, or if you have worn the FreeBuds series earphones during a workout, make sure to clean and dry the surface and charging contacts of the earphones before putting the earphones back into the case.
  2. Clean the sound emitting hole, air vent, and microphone hole: Use a clean and dry cotton swab with a pointed tip to gently remove the dirt and earwax from the holes, and then use a soft cloth to clean the holes.

    For details about the positions of the sound emitting hole and air vent, see Function buttons and ports of the earphones.

  3. Clean the ear tips:
    • Remove the ear tips from the earphones, and wash them with clean water or wipe them with a wet wipe that does not contain alcohol. Do not use soap or other household cleaning products.
    • Use a soft, clean, and dry cloth to wipe the ear tips before installing them back onto the earphones.

      Do not use wipes that contain alcohol to wipe the ear tips, as alcohol may cause irritation.

Clean the FreeBuds Studio headphones

  1. Clean the mesh fabric and ear caps:Use a soft brush to gently remove any foreign objects. Use a soft and slightly wet cloth to gently wipe the ear caps.
  2. Clean the metal mesh of the microphone hole: Use a soft brush to clean the metal mesh, and then use a soft cloth to wipe it clean.

Clean the FreeLace series wireless earphones

  1. Clean the sound emitting hole and air vent: Use a soft, clean, and dry brush to gently remove the dirt and any earwax from the sound emitting hole and air vent, and then use a soft cloth to clean the holes.

    For details about the positions of the sound emitting hole and air vent, see Function buttons and ports of the earphones.

  2. Clean the ear tips:
    • Remove the ear tips from the earphones, and wash them with clean water or wipe them with a wet wipe that does not contain alcohol. Do not use soap or other household cleaning products.
    • Use a soft, clean, and dry cloth to wipe the ear tips before installing them back onto the earphones. Ensure that the ear tips are securely installed on the sound emitting holes.

      Do not use wipes that contain alcohol to wipe the ear tips, as alcohol may cause irritation.

  3. Clean the rear cover of the top of the earphone: Use a clean cotton cloth to gently wipe clean the rear cover based on the CD texture lines. Do not touch the subwoofer holes when cleaning.
  4. Clean the earphones: Use a soft and damp cloth to gently wipe the earphones (including the neck cable, earphones, control panel, and battery box) until they are clean and dry.

Health tips for wearing wireless earphones

As wireless earphones are in contact with your ears, be aware of the following if you feel uncomfortable when wearing them:

  • If the FreeBuds/FreeLace series earphones have been exposed to sweat, shower gel, shampoo, cosmetics, sunscreen, or other skincare liquids that may irritate the skin, or if you have worn them during a workout, make sure to clean and dry the earphones and your ears before wearing them again.
  • Check the materials of the earphones for any substances that you are uncomfortable with or may cause irritation. For details, see Health information about wearing HUAWEI FreeBuds and FreeLace series wireless earphones.

If your ears get red or itchy, feel wet, or become allergic to the earphones, stop using the earphones and clean them immediately. If your symptoms still persist, see a doctor and decide whether to continue using your earphones.

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