HUAWEI Care
Screen Protection
Additional Protection to Your Screen, Safeguard
Your Daily Use
Genuine Spare
Parts
Manufacture Warranty
Remain
Extra Saving on
Repair Cost
HUAWEI Screen Protection
 
HUAWEI Screen Protection
(Foldable Smartphone)
HUAWEI Screen Protection
During the period of the HUAWEI Screen Protection, if the screen of the smartphone is broken, cracked or malfunctioned due to accidental collision, falling, or crushing, the HUAWEI Screen Protection service product can be use for repair.
* A RM60 labor fee will be charged for repair. If the phone is soaked, bent, defomed, unauthorized repair,you will not be able to enjoy the repair.
Collision
Drop
Squezzing
  • Genuine Spare Part

    100% original spare parts,safe and reliable,manufacturer warranty.

  • Manufacture Warranty Remain

    Original warranty remains after warranty repair, subject to terms and condition.

  • Extra Saving on Repair Cost

    No longer worry about paying highout-of-warranty repair fees.

Eligible Model and Price

Please choose your device

  • For Phone

  • For Tablet

  • For Wearables

* Enjoy Up to 40% Discount on HUAWEI Care. Purchase together with your new device in any HUAWEI Authorised Store. For Repurchase, kindly visit HUAWEI Authorised Service Center. Prices shown above are exclusive of any applicable promotions. Terms and Conditions apply.

How to Purchase

  • Purchase the service with new device from HUAWEI Online Store

  • Repurchase at HUAWEI Service Center

  • 1. Visit HUAWEI Store

  • 2. Choose the new device and click "Buy"

  • 3. Choose "HUAWEI Care – Extended Warranty", and click "Add"

  • 4. Confirm and "Check Out" the order

1. Visit HUAWEI Store

2. Choose the new device and click "Buy"

3. Choose "HUAWEI Care – Extended Warranty", and click "Add"

4. Confirm and "Check Out" the order

Service Process

Frequently Asked Questions

  • 1. Q: How do I query my service rights if I have purchased the HUAWEI Care - Screen Protection?
    A: You can query your service rights on the HUAWEI Consumer Official Website or Support App HUAWEI Consumer Official Website: https://consumer.huawei.com/my/support/warranty-query/. If you cannot find your serviceany rights, please call the HUAWEI Hotline for verification.
  • 2. Q: How can I claim for HUAWEI Care - Screen Protection if my device screen is damaged?
    A: Send the faulty device with a valid proof of purchase (including the invoice for the HUAWEI Care - Screen Protection service product) to any HUAWEI Authorised Service Center for repair.
    The address of HUAWEI Authorised Service Center can be obtained from the HUAWEI Official Website, Support app, or HUAWEI Hotline 1800 22 0086. HUAWEI Official Website: https://consumer.huawei.com/my/support/service-center/
  • 3. Q: Can I still enjoy the warranty after I used the HUAWEI Care - Screen Protection to repair my phone?
    A: Yes, even after expiry/termination of HUAWEI Care - Screen Protection, the remaining standard warranty period of the device still applies. Note however, that if the device is found to have been disassembled, repaired, immersed in liquid, bent, or deformed, the standard warranty no longer apply.
  • 4. Q: If I have purchased a HUAWEI Device, can I purchase the HUAWEI Care - Screen Protection separately?
    A: Within 60 days of purchase of your device, you can still purchase the HUAWEI Care - Screen Protection for your device from participating HES, depending on availability of HUAWEI Care - Screen Protection for the model.
  • 5. Q: How long is the validity period of the HUAWEI Care - Screen Protection? How to calculate?
    A: One (1) year from the date of purchase of the HUAWEI Care - Screen Protection (according to the date of official invoice).
  • 6. Q: What proofs do I need to provide when using the HUAWEI Care - Screen Protection Screen Protection service to repair the broken screen?
    A: Please keep the purchase receipt of the HUAWEI Care - Screen Protection Screen Protection service properly.
Click to view terms and conditions of HUAWEI Care