Cookies

A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters.

Similar to cookies, local shared objects (also called "Flash cookies") and HTML 5 local storage store information on your device and can record some information about your activities and preferences.

In addition to cookies, we also use web beacons and pixel tags on this website. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email. Pixel tags allow us to send emails in a way that is readable to you and find out whether you opened the email or not. For example, when you receive an email from us, it may contain a click-through URL which links to a web page. If you click the link, we will track your visit to help us learn about your preferences for products and services and improve our customer service. You can unsubscribe from our emails if you do not want to be tracked via emails.

This website uses the following types of cookies:

What are essential cookies and can I reject them?

These cookies are necessary for the website to function and cannot be switched off without affecting the use of the site. These cookies are usually only set in response to specific actions you take on the site, such as filling in forms or setting your cookie preferences. We use these cookies as we believe it is in both our and your legitimate interests to enable the site to function properly. You can set your browser to block or alert you to these cookies, but some parts of the website will not work without them. To learn how to set your browser to block or alert you to these cookies, go to Internet Explorer > Google Chrome > Safari > Opera.

Why do we use essential cookies?

Typically we use these cookies to fulfill a specific function on the website, for example, retaining search results where you use an internal search function so that if you click search result links, you can then return back to the retained search results.

What data do essential cookies collect and use?

Essential cookies seldom collect and use any personal data, though they may contain an ID code which allows the website to distinguish you as an individual visitor from all other visitors on the website at the same time. These types of unique ID code are used to maintain a server session to enable functions you have requested, such as using internal search.

How long do we retain this data?

Essential cookies are typically session cookies and only retain data for a certain period. Only some of them exist for months.

Do we share any data with third parties?

We use third-party website infrastructure suppliers to help us build and manage our website. Cookie data is stored securely on these suppliers' servers. Our service providers have been carefully selected and commissioned by us, are contractually bound by our instructions, and will not process your data for any other purposes.

Which essential cookies do we use?

We use the following essential cookies:

Cookie name	Source	Expires after	Purpose
_areacode	Huawei	Session	Identifies user's country / region.
euid	Huawei	Session	Checks login status.
cartId	Huawei	10 hours	Shopping cart information
cookieaccepted	Huawei	6 months	Checks if the user agreed to the use of cookies.
userTimeZone	Huawei	Session	Identifies user's timezone.
locale_MS	Huawei	Session	Identifies your browser's language
salePortal	Huawei	Session	This cookie is used to determine what version of the site the user is using. 1: web, 2: wap, 3: app
footerFlagCountryName	Huawei	13 months	Country name
starttime	Huawei	30 minutes	Flash sale start time
ac_cp	Huawei	Session	Access the user profile to set login information.
ac_lec	Huawei	Session
ac_lgc	Huawei	Session
ac_li	Huawei	Session
ac_lmi	Huawei	Session
ac_loNa	Huawei	Session
ac_ltp	Huawei	Session
ac_lus	Huawei	Session

What are functional cookies and can I reject them?

These cookies allow enhanced functionality and personalization, such as video playback and live chats. They may be set by us or by a third party supplier whose services we have added to our site, for example, customer service live chat functionality. These cookies are similar to strictly necessary cookies, as the additional functionalities cannot work without them. We use these cookies as we believe it is in both our and your legitimate interests to enable the site to function properly.

You can set your browser to block or alert you to these cookies. However, it may affect your experience of using our website. To learn how to set your browser to block or alert you to these cookies, go to Internet Explorer > Google Chrome > Safari > Opera.

Why do we use functional cookies?

Typically we use these cookies to allow certain functions on the site to work, for example, a cookie on our customer service live chat function would remember returning users, so you would be able to pick up and continue your live chat on a return visit.

What data do functional cookies collect and use?

Functional cookies collect and store a unique ID associated with stored profile data. The type of associated profile data stored will depend on the functionality the cookie is supporting. For example, in the live chat example above, the unique ID would associate with the past customer service chat records.

How long do we retain this data?

The retention period of functional cookies varies from 6 months to 24 months, depending on the functionality the cookie is supporting. For example, if the cookie is for supporting video playback, then the cookie data does not need to be retained once you have finished your browsing session. But if the cookie is supporting our customer live chat functionality, then the data is stored for longer, to remember you on any subsequent return visits.

Do we share any data with third parties?

(1) Website infrastructure suppliers: We use third-party website infrastructure suppliers to help us build and manage our website. Cookie data is stored securely on these suppliers' servers.
(2) Service suppliers: Additionally, third-party suppliers providing services to us on our website have access to the data linked to your cookie ID, for example, our customer service live chat supplier has access to the live chat records linked to your cookie ID so that they can see your previous queries.
Our service providers have been carefully selected and commissioned by us, are contractually bound by our instructions, and will not process your data for any other purposes.

Which functional cookies do we use?

We use the following functional cookies:

Cookie name	Source	Expiry After	Purpose	Adjust Setting
whoson	Huawei	2 years	Live chat function	block them from your browser.
Visitor info live	Youtube	6 months	Youtube video function

What are analytic cookies and can I reject them?

These cookies, also known as "performance cookies", "measurement cookies" or "statistical cookies", allow us to count visits and visitor sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. The data Huawei receives from these cookies is aggregated and anonymous, and is not personal data. However, the third parties providing these statistical services, Google Analytics does process personal data about you in order to provide us with aggregated data about our website visitors.

We use these cookies to understand how visitors interact with our website, for example, to see if users are spending less time on certain pages or experiencing issues. Cookies are used for the sole purpose of improving the site for a better customer experience. You can set your browser to block or alert you to these cookies. To learn how to set your browser to block or alert you to these cookies, go to Internet Explorer > Google Chrome > Safari > Opera.

Why do we use analytic cookies?

We use analytic cookies to enable measurement and analytics. These cookies enable us to, for example, understand:

- Which websites people visit before landing on our website, for example, whether the visitor came directly to our website, or whether they clicked a link from a search engine or a social media post.
- Which are the most and least popular pages on our website, how long visitors spend on each page and each part of the page, which links and buttons they click.
- Information about the device you are using to access our site, for example, device brand and model, which browser or operating system you are using.
- Demographic information about visitors to our site, for example, statistics about what percentage of our web visitors are male or female, their age range, and their interests, such as photography and technology.

In addition, Huawei Community and E-commerce (including offer and purchase pages) use Hotjar, a user behavior analytics software to gain a better understanding of how users interact with our website. The insight which Hotjar provides can help us make changes that improve the overall experience for our users. The visitors of our website will be assigned a unique user identifier, UUID, so that Hotjar can keep track of returning visitors without relying on any personal information, such as the IP address. Visitor and usage data that Hotjar collects is stored in Ireland, European Union (EU) on the Amazon Web Services infrastructure, eu-west-1 data centers. To learn more about Hotjar Data Privacy & Security policy, please visit: https://help.hotjar.com/hc/en-us/categories/360003405813?section=360007966773 or https://help.hotjar.com/hc/en-us/categories/360003405813?section=360007931913.

What data do analytic cookies collect and use?

The cookies themselves will normally just record an ID code. However, this ID code links to Google analytics servers, enabling Google to build a profile of how you browse the website. Browser details are also processed as a result of the cookie being read, including technical details of the device used to access the site as well as its location.

This website does not collect any personal data through statistical cookies. We only receive aggregated data about our website visitors in general. However, Google does process your personal data in order to provide these aggregated statistics to us. Further, as other websites also use Google Analytics, Google doesn't just have a profile of how you use our website, but also how you use many other websites which also use Google Analytics. Google may also link your cookie information with your account information, if you are logged in to your Google account while browsing, to build an even more detailed profile about you. To learn more about how Google processes your personal data, please refer to Google's Privacy Policy: https://policies.google.com/privacy?hl=en-PH.

How long do we retain this data?

The retention period of analytic cookies varies from 365 days to 24 months, depending on the purpose of the cookie. For example, some cookies only store information for 24 hours, to remember you as a unique visitor to the website on that day. Others may last as long as 24 months. For example, we might publish two versions of the same webpage to see which works better and is more popular, then a cookie will remember whether you visited version A or version B of the page and ensure that you see the same version on subsequent return visits, so we obtain clear data results on the A / B testing.

Do we share any of the data with third parties?

(1) Website infrastructure suppliers: We use third-party website infrastructure suppliers to help us build and manage our website. Cookie data is stored securely on these suppliers' servers.
(2) Analytic cookie suppliers: We use Google Analytics and Adobe Analytics. Google and Adobe set the statistical cookies and process your personal data. To learn more about how Google processes your personal data, please refer to Google's Privacy Policy: https://policies.google.com/privacy?hl=en-PH.
(3) Service suppliers: Additionally, third-party suppliers providing services to us have access to the data linked to your cookie ID. We use third-party media agencies to manage our cookies.

Our service providers have been carefully selected and commissioned by us, are contractually bound by our instructions, and will not process your data for any other purposes.

Which analytic cookies do we use?

We use the following analytic cookies:

Cookie name	Source	Expiry	Purpose	Adjust settings
_ga	Google Analytics	2 years	These cookies are used to collect information on how visitors use the site. This information (including number of visitors and where they are from) are anonymized and used to improve the site.	Block them from your browser.
_gid	Google Analytics	365 days

What are advertising cookies and can I reject them?

We use advertising cookies to collect information about your online activities and interests and provide you with advertisements that correlate most highly to your profile and interests. These cookies are set through our site by our advertising partners. They are used to build a profile of your interests and show relevant ads on other websites. We also use social media cookies linking to 'Like' buttons and 'Share' buttons on social media.

We use these cookies to show you relevant ads, avoid showing you irrelevant ads, prevent the same ad from being shown to you repeatedly, and enable you to 'Like' or 'Share' our content on social media. You can set your browser to block or alert you to these cookies. To learn how to set your browser to block or alert you to these cookies, go to Internet Explorer > Google Chrome > Safari > Opera.

Why do we use advertising cookies?

We use advertising cookies to build up a picture of your browsing behavior so that we can either show or suppress our ads, depending on which are most relevant to you. We use social media cookies so that you can 'Like' or 'Share' our content and engage with our social media page.

What data do advertising cookies collect and use?

Advertising cookies store unique IDs that are associated with a profile on our advertising partners' servers. These profiles record your browsing behavior and actions linked to your browsing information, such as actions you take on the site (links clicked or buttons clicked), as well as technical specifications about your device and your location (based on your IP address). Google's advertising cookies may also link to Google ID, if you are logged into your account while on our website, further building a detailed profile about you.

As many other websites also use advertising cookies, advertising partners don't just have a profile of how you use our website, but also how you use other websites. This enables advertisers to build a very detailed profile about you, including your age, gender, interests, language, engagement levels, network, and browser.

Social media cookies collect your IP address and browser fingerprint and send them back to the social media site that embedded the cookie, enabling the social media site to recognize that you have visited our site. This applies irrespective of whether you have an account with that social media site.

How long do we retain this data?

The retention period of advertising cookies varies typically from 30 days to 13 months, depending on the length of our specific advertising campaigns (e.g., whether for a specific competition we might be running, or a longer campaign to advertise one of our devices).

Do we share any of the data with third parties?

(1) Website infrastructure suppliers: We use third-party website infrastructure suppliers to help us build and manage our website. Cookie data is stored securely on these suppliers' servers.
(2) Advertising cookie setters: We use advertising cookies set by a number of third parties, including:
a. Google https://policies.google.com/technologies/ads?hl=ph
b. Facebook https://facebook.com/policies/cookies/
c. Twitter https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
(3) To learn more about how they process your personal data, please refer to their privacy policies.
(4) Service suppliers: Additionally, third party suppliers providing services to us have access to the data linked to your cookie ID. We use third-party media agencies, ad exchanges and ad networks to manage our cookies.

Which advertising cookies do we use?

We use the following advertising cookies:

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Cookie name	Source	Expiry	Purpose	Adjust settings
MR	Microsoft	6 months	Microsoft uses cookies to track web browser access to Microsoft and other Web sites to guide interest-based advertising	Clear them from your browser.
MUID	Microsoft	13 months
MUIDB	Microsoft	13 months
cps_id	Huawei	30 days	To keep the information of which advertising link you come from
cps_wi	Huawei	30 days
IAAB	Involve Asia	7days	To keep the information of which advertising link you come from	Clear them from your browser.
IAD
AWSALBCORS
AWSALB
shopback.go2cloud.org	Shopback	2days
attr_source_cookie	Huawei	30days	To use for deduplication
DSID	Google	2 weeks	Dynamic remarking purpose, Create custom Conversions, To track purchases, To track audiences that have made a purchase	Clear them from your browser.
IDE	Google	24 months	It is used to identify a signed-in user on non-Google sites and to remember whether the user has agreed to ad personalization.	Clear them from your browser.

We implement appropriate technical and organizational security measures to safeguard your data from unauthorized access, disclosure, use, modification, or loss, including by employing cryptographic technologies to ensure the confidentiality of data.

If you have any complaint or query about how this website processes your personal data, please submit your query at https://consumer.huawei.com/ph/legal/privacy-questions/.

To access your rights against the third parties listed above in the "Do we share any of the data with third parties?" section, please contact those third parties directly.