Cause:

• Your phone has undergone strict cosmetic inspection before shipment, and complies with industry standards.

• Your phone frame has been crafted for optimal visual effect and grip, but exposure to external forces may result in scratches or paint chipping off.

• Your phone's rear cover is made of high-gloss glass. If the phone comes into contact with sharp or hard objects, dents or scratches may appear.

Solution:

Do not place your phone against objects that may damage it, such as keys and jewelry. To better protect your phone, use an official protective cover.