What should I do if an app downloaded from HUAWEI AppGallery unexpectedly exits, won't open, or cannot connect to the Internet?

Please try the solutions below:

• Check the network condition and try to restart your device and open the app again.
• Uninstall the app, reinstall it in HUAWEI AppGallery, and see if the issue is solved (back up important data in the app before uninstalling it).
• If you need to use the app immediately, you can refer to the app description section on the app details screen, the official website of the app, or the app itself for the contact information of the app developers and directly contact them. Alternatively, contact Huawei customer service in your region for assistance.