Some online songs can't be played in HUAWEI Music App

Applicable products： Tablet，Smartphone
Applicable system: EMUI 10.0.1, EMUI 10.1.1, EMUI 4.0, EMUI 4.1, EMUI 5.0, EMUI 5.1, EMUI 9.1.1, EMUI 9.0.1, EMUI 8.0, EMUI 8.1, EMUI 9.0, EMUI 8.2, EMUI 9.1, Android 8.1.0, EMUI 10.0, EMUI 10.1
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Some online songs can't be played in HUAWEI Music App

1. Please check your network connection. If the issue is with the network, try switching to another available network.If there is no problem with the network, you can do the following two steps

2. Go to Settings > Apps > Apps > Music > Storage > Clear cache.

3. Go to Music > Library > Settings > Clear cache > Clear all ().

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