My HUAWEI kids watch runs out of battery quickly
| My HUAWEI kids watch runs out of battery quickly |
According to Huawei lab test data, kids watches can sustain up to one or two days of typical usage (when the watch is used normally under default settings, with Class time and Schedule on/off enabled.) Actual battery life may vary depending on the network environment, usage habits, and frequency of use.
Common factors that affect power consumption
- Continuous and frequent use: If your child listens to music or audiobooks for a long time or frequently makes video calls or uses third-party apps, the watch may run out of battery quickly.
- Weak network environment: In some indoor environments such as classrooms or areas with a number of tall buildings nearby, underground garages, or in areas not well-covered by carrier network, the watch will constantly search for available network or switch between base stations, which will lead to a higher power consumption.
- Additional features enabled: If you have enabled Safe zones to keep track of your child's location, the watch will initiate positioning automatically in the background and send the child's location information to the HUAWEI FamCare app. In this case, the watch will drain battery faster.
How to prolong the battery life of the watch
Perform the following operations based on your actual situation:
- Enable the Schedule on/off feature: You can enable Schedule on/off in the HUAWEI FamCare app, to power off the watch at scheduled times (for example, during your child's bed time), so as to prolong the battery life.
- Improve network stability: When your child is at home or in a fixed indoor place, you can connect the watch to Wi-Fi to improve network stability and prolong the battery life. For details, please refer to HUAWEI WATCH KIDS 4/5 Series.
- Set the battery mode: You can set the battery mode for kids watches as needed, to prolong the battery life. For details, refer to How to enable Power Saving/Ultra Power Saving mode.
HUAWEI WATCH KIDS 3 Pro does not support Power Saving mode.
- Manage watch app usage: Check power consumption of all apps on the watch by going to HUAWEI FamCare > Devices > Frequently > More > Battery management > Battery consumption, and disable power-intensive apps or use them less frequently as required.
HONOR KidWatch 2, HUAWEI WATCH KIDS 3/3 Pro, and HUAWEI WATCH KIDS 5 do not support the battery consumption ranking feature.
If the issue persists
If the issue persists, remove the watch and place it in a cool and well-ventilated place. If the watch's battery level drops by more than 10% within 4 hours, there may be a battery issue. You are advised to forward any important information on the watch to your phone via chat, and then take the watch and proof of purchase to an authorized Huawei Customer Service Center for assistance.