Error code C5 is displayed when my printer is working
Applicable products：
HUAWEI PixLab B5，HUAWEI PixLab X1
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
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| Error code C5 is displayed when my printer is working |
Problem
Error code C5 is displayed when the printer is working.
Cause
The printer has detected that there is no drum cartridge.
Solution
- Check whether the drum cartridge is inserted properly in the printer. You can take out the drum cartridge and reinsert it.
- Restart the printer.
- If the issue persists, escalate it to R&D personnel.
Thanks for your feedback.