Unable to type in the collaboration window when using Multi-screen Collaboration between my HUAWEI MateBook E Go and my phone

Problem

When using Multi-screen Collaboration on a HUAWEI MateBook E Go and phone, the collaboration window can't be typed in.

Cause

Multiple apps are hogging GPU resources, which causes the laptop to freeze.

Solution

1. When other apps are hogging GPU resources on your laptop, Multi-screen Collaboration can be undermined. In this case, it is recommended that you close any other apps before using Multi-screen Collaboration.
2. If there are ongoing downloads via Wi-Fi or there is strong network interference, the collaboration may fail. In this case, it is recommended that you use Multi-screen Collaboration in a strong network environment or switch to another network and try again.
3. If the issue persists, feel free to call the Huawei consumer service hotline for assistance.