How do I unsubscribe from auto-renewals in HUAWEI AppGallery?
Applicable products: Tablet,Smartphone
Applicable system: Unrelated to OS version
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How do I unsubscribe from auto-renewals in HUAWEI AppGallery?
  1. Go to AppGallery > Me, touch the profile picture and nickname at the top of the screen, and go to Account center > Payment and purchases > Subscriptions/Password-free payments.
  2. On the Subscriptions/Password-free payments screen, touch the app you want to stop the auto-renewal for, and touch CANCEL SUBSCRIPTION.
  3. After the auto-renewal service is canceled, no fees will be incurred starting from the coming month and related services will be stopped.

When using the auto-renewal service, read the instructions on enabling and canceling the auto-renewal service of the app carefully to avoid fee deductions caused by failing to cancel the auto-renewal service in a timely manner.

How to confirm whether the auto-renewal service has been canceled successfully

  • After the auto-renewal service is canceled, you will get a system prompt notifying you that it has been canceled successfully. In addition, there will be an AppGallery notification in the notification panel. You are advised to keep an eye out for the notification.
  • To double-check whether the auto-renewal service has been canceled, go to AppGallery > Me > Account center > Payment and purchases > Subscriptions/Password-free payments and select the app in question on the Subscriptions/Password-free payments screen to verify its service expiration date and subscription status.
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