Up to 20% OFF on Spare Parts

HUAWEI Service Carnival

Up to 20% OFF on Spare Parts
PHP699 / PHP799 Battery Replacement
FREE Back Cover for Paid Screen Replacement
Per DTI Fair Trade Permit No. FTEB-190153 Series of 2024

How to Participate

HUAWEI Authorized Service Centers

Find nearest HUAWEI Authorized Service Centers

Make an Appointment

Make an appointment for your repair

Postal Repair

No logistics charge

Frequently Asked Questions

  • 1. Are all spare parts discounted of up to 20% OFF on this activity?
    Answer: Thank you for your attention. Only selected models of spare parts are discounted on this activity. You can check the list of participating spare parts on the “Spare Part Price” function page: https://consumer.huawei.com/ph/support/sparepart-price/
  • 2. Is there a limit on the number of participations to the activity "Up to 20% off on Spare Parts"?
    Answer: During the whole campaign, there is no limit on the participation time for this activity.
  • 3. Where can I participate in the event?
    Answer: You can participate and repair your device at any Authorized HUAWEI Service Centers nationwide. List here: https://consumer.huawei.com/ph/support/service-center/
  • 4. Are all back covers of all models can be gifted in this activity?
    Answer: Only back covers of specified models can be gifted. For more details, you can check on the activity page or consult the staff in HUAWEI service center.
  • 5. Can I enjoy free back cover replacement without replacing the screen?
    Answer: Sorry, only paid screen replacement of participating models can avail the free back cover. Repairing the back cover only is not eligible for a free replacement.
  • 6. Is there a limit of participation for PHP699 / PHP799 Battery Replacement activity?
    Answer: There is no limit on the participation for this activity.
  • 7. How can I get Up to 40% OFF on HUAWEI Care- Extended Warranty purchase?
    Answer: Up to 40% OFF on HUAWEI Care-Extended Warranty purchase will be offered to you along with the device purchase at selected HUAWEI Retail Stores nationwide. In case, you missed the opportunity to purchase, you can visit the same Retail Store or else visit selected HUAWEI Service Center nationwide to repurchase. For HUAWEI Care- Extended Warranty, device shouldn't have any physical damage and should be within 10 months from the date of purchase to be eligible for repurchase.

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Terms & Conditions for HUAWEI Service Carnival

The HUAWEI Service Carnival Campaign will start from 1st April 2024 to 30th June 2024. In this campaign, we will carry out 4 main offers.

1. Up to 20% OFF on Spare Parts

To thank consumers' support to HUAWEI all the time, we designed a solution to reduce your repair cost — Up to 20% OFF on Spare Parts replacement. During HUAWEI Service Carnival, you will have your chance to repair your device at a discounted price. The spare parts price includes tax but does not include labor fee. To check participating models, please visit our spare parts price page: https://consumer.huawei.com/ph/support/sparepart-price/

2. Free Back Cover for Paid Screen Replacement

We offer a free back cover on selected models (if there are stock) for customer who replaces the screen of their devices. We may not have enough stocks for some models, so the benefit is on a first-come, first served basis. But if customer only repair back cover of the device (without replacing screen), the repair fee is charged as usual.
Here is the list of all models that can participate in the free back cover replacement:

Smartphone HUAWEI P Series P50 Pro
P20 lite
P20 Pro
HUAWEI nova Series nova 10 SE
nova Y90
nova Y70
nova 9
nova 8
nova 5T
nova 3i
nova 3
HUAWEI Mate Series Mate 20
Mate Xs 2
Y9 Prime 2019
Y5 2019
Tablet HUAWEI MediaPad Series MediaPad T3 7
HUAWEI MatePad Series MatePad T 10 2021
For more information about the free back cover replacement, click here: https://consumer.huawei.com/ph/support/huawei-service-carnival-2023-phase2/

3. PHP699 / PHP799 Battery Replacement is valid at all HUAWEI Authorized Service Centers and is applicable to selected models only. Please search for your device on the list of eligible battery and price list. The stocks of spare parts are subject to parts availability and on a first come first serve basis.

4. Up to 40% OFF on HUAWEI Care - Extended Warranty purchase:

To thank consumer support to HUAWEI all the time, we have designed a solution to reduce your purchase cost on HUAWEI Care product. — Up to 40% off on HUAWEI Care- Extended Warranty purchase. During HUAWEI Service Carnival you can get discount on Extended Warranty. Click here to see participating models.

5. HUAWEI Service Carnival Promotion cannot be combined with another ongoing event promotion.

6. By participating in this Campaign, customers are deemed to have reviewed, read and accepted these Terms and Conditions.

7. For more details, please contact us through Hotline below, or through the live chat.
Hotline: 1800-1853-5353 (PLDT/Smart Toll-Free);
1800-8739-5227 (Globe Toll-Free);
Mobile: 09230990468
Monday to Friday 9:00 AM to 6:00 PM
Per DTI Fair Trade Permit No. FTEB-190153 Series of 2024

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