How to Participate

HUAWEI Authorized Service Centers

Find nearest HUAWEI Authorized Service Centers

Make an Appointment

Make an appointment for your repair

Postal Repair

No logistics charge

Frequently Asked Questions

  • 1. Are all spare parts in the discounted list of this activity?
    Answer: Thank you for your attention. Only specified spare parts are discounted in this activity. You can check the list of spare parts on the activity page or on the “Spare Part Price” function page.
  • 2. Is there a limit on the number of participation to the activity “Up to 20% off on Spare Parts”?
    Answer: During the whole campaign, there is no limit on participation time for this activity.
  • 3. Where can I participate in the event?
    Answer: You can participate and repair your device at the HUAWEI service centers nationwide. The available service centers are listed in T&C.
  • 4. Are all back covers of all models can be gifted in this activity?
    Answer: Only back covers of specified models can be gifted. For more details, you can check on the activity page or consult the staff in HUAWEI service centers.
  • 5. Can I replace the back cover with another color?
    Answer: You can replace the back cover of another color only if the back cover of the same model is in the gifted list and with sufficient inventory.
  • 6. Can I enjoy free back cover replacement without replacing the screen?
    Answer: Sorry, only paid screen replacement of participating models can avail the free back cover. Repairing the back cover only is not eligible for free replacement.
  • 7. Is there a limit of participation for 699/799 Battery Replacement activity?
    Answer: There is no limit on the participation for this activity.
  • 8. Where can I go to avail the Kunlun Screen Glass repair?
    Answer: Kunlun Screen Glass repair is only available in selected Service Centers namely: a. HUAWEI Authorized Service Center - Taguig City Venice, b. HUAWEI Authorized Service Center Cavite City - SM Rosario, and c. HUAWEI Authorized Service Center - Quezon City SM North Edsa. Participating models varies per Service Center, please call the Service Center first to inquire.

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Terms & Conditions

The HUAWEI Service Carnival Campaign will be start from April 21st 2023 to June 30th 2023. In this campaign, we will carry out 5 main offers.

1. Up to 20% off on Spare Parts:

To thank consumers' support to HUAWEI all the time, we designed a solution to reduce your repair cost — Up to 20% off on spare parts. During HUAWEI Service Carnival, you will have your chance to repair your device with discounted price. The repair fee includes tax but does not include labor fee. The spare part types we carried out includes screens, back covers, batteries, mainboards, cameras and etc. You can get your smartphones, tablets, PCs, earphones etc. to repair. Here is an overview of all the participating models:

Series Model
HUAWEI Mate Series HUAWEI Mate 50 Pro
HUAWEI Mate 50
HUAWEI Mate 40 Pro
HUAWEI Mate 30 Pro
HUAWEI Mate Xs 2
HUAWEI Mate Xs
HUAWEI Mate 20 X
HUAWEI Mate 20 Pro
HUAWEI Mate 20
PORSCHE DESIGN HUAWEI Mate 20
HUAWEI Mate 10 Pro
HUAWEI Mate 10
HUAWEI Mate 9
HUAWEI P Series HUAWEI P50 Pocket
HUAWEI P50 Pro
HUAWEI P50
HUAWEI P40 Pro+
HUAWEI P40 Pro
HUAWEI P40
HUAWEI P30 Pro
HUAWEI P30
HUAWEI P30 lite
HUAWEI P20 Pro
HUAWEI P20
HUAWEI P20 lite
HUAWEI P10 Plus
HUAWEI P10
HUAWEI nova Series HUAWEI nova 10 Pro
HUAWEI nova 10
HUAWEI nova 10 SE
HUAWEI nova 9
HUAWEI nova 9 SE
HUAWEI nova 8
HUAWEI nova 8i
HUAWEI nova 8 SE
HUAWEI nova 7
HUAWEI nova 7i
HUAWEI nova 7 SE
HUAWEI nova 5T
HUAWEI nova 3
HUAWEI nova 3i
HUAWEI nova Y70
HUAWEI nova 2i
HUAWEI nova 2 lite
HUAWEI Y Series HUAWEI Y8s
HUAWEI Y7 Prime 2019
HUAWEI Y MAX
HUAWEI Y7p
HUAWEI Y5 lite 2017
HUAWEI Y7 Prime 2019
HUAWEI Y5 lite
HUAWEI Y5 2018
HUAWEI Y5 2019
HUAWEI Y5p
HUAWEI Y9 2018
HUAWEI Y9s
HUAWEI Y9 2019
HUAWEI Y8s
HUAWEI Y9 2019
HUAWEI Y6s
HUAWEI Y6 Pro 2019
HUAWEI Y6 2019
HUAWEI Y5 2017
HUAWEI Y6p
HUAWEI Y9 Prime 2019
HUAWEI Y7
HONOR HONOR View 20
HONOR 10
HONOR 20S
HONOR 10
HONOR Play
HONOR 7S
HONOR 10 lite
HONOR 8A
HONOR 8A Pro
HONOR 8X
HONOR 9X
HONOR 9X lite
HONOR 9A
HONOR 8S
HUAWEI Monitors and Desktop Series HUAWEI MateView
HUAWEI MateView SE
HUAWEI MateStation B515
HUAWEI MateView GT 27
HUAWEI MateView GT
HUAWEI PC Series HUAWEI MateBook X Pro
HUAWEI MateBook D 15
HUAWEI Matebook 16s
HUAWEI MateBook D 16
HUAWEI MateBook 13
HUAWEI MateBook D 14
HUAWEI Matebook 14s
HUAWEI MateBook 14
HONOR MagicBook 2019
HONOR MagicBook 14
HUAWEI Tablet Series HUAWEI MatePad Pro
HUAWEI MatePad 11
HUAWEI MediaPad T3
HUAWEI MediaPad T3 10
HUAWEI MediaPad T3 7
HUAWEI MediaPad T5
HUAWEI MatePad T
HUAWEI MatePad SE
HUAWEI Matepad T 10 2021
HUAWEI Matepad T 10s
HUAWEI MediaPad M5 lite
HUAWEI MatePad
HUAWEI Matepad 10
HUAWEI MediaPad M3
HUAWEI MediaPad M3 lite
HUAWEI Audio Series HUAWEI FreeBuds 4
HUAWEI FreeBuds 4i
HUAWEI FreeBuds 3
HUAWEI FreeBuds
HUAWEI FreeBuds SE
HUAWEI FreeBuds Pro
HUAWEI FreeBuds Pro 2
HUAWEI FreeLace Pro
HUAWEI FreeLace
HUAWEI Freebuds Lipstick
HUAWEI Wearable Series HUAWEI WATCH GT 2 Pro
HUAWEI WATCH GT 2
HUAWEI WATCH GT
HUAWEI X GENTLE MONSTER Eyewear II
HUAWEI WATCH GT Runner
HUAWEI WATCH GT 3 Pro
HUAWEI WATCH GT 3 42mm
HUAWEI WATCH 3
HUAWEI WATCH 3 Pro
HONOR MagicWatch 2
HUAWEI WATCH GT 2e
HUAWEI WATCH FIT 2
HUAWEI WATCH FIT
HUAWEI Band 7
You can also check all available spare parts at https://consumer.huawei.com/ph/support/sparepart-price/

2. Free Back Cover for Paid Screen Replacement

We offer a free back cover (if there are stock) for customer who replaces the screen of their devices. We may not have enough stocks for some models, so the benefit is on a first-come, first served basis. But if customer only repair back cover of the device (without replacing screen), the repair fee is charged as usual.
Here are the list of all models that can participate in the free back cover replacement:

Product Type Product Series Product Name
Smartphones HUAWEI P Series P40 Pro +
P40
P20 lite
P20
HUAWEI nova Series nova 8i
nova 7 SE
nova 5T
HUAWEI Mate Series Mate 40 Pro
Mate Xs
Mate 20 X
Mate 10 Pro
Mate 10
Mate 9
HUAWEI Y Series Y9 Prime 2019
Y9 2018
Y8p
Y7p
Y7a
Y6s
Y6 Pro 2019
Y5p
Y5 lite
Y5 2019
Y5 2018
Y5 2017
Y Max
HONOR Series HONOR 20
HONOR 10 lite
HONOR 9 lite
HONOR 9X
HONOR 8A
HONOR 8X
For more information about the free back cover replacement, click here: https://consumer.huawei.com/ph/support/huawei-service-carnival-2023/

3. PHP 699 / PHP 799 Battery Replacement is valid at all HUAWEI Authorized Service Centers and is applicable to selected models only, please search for your device on the list of eligible battery and price list. The stocks of spare parts are subject to parts availability and on a first come first serve basis.

4. Up to 40% OFF on HUAWEI Care products:

To thank consumer support to HUAWEI all the time, we have designed a solution to reduce your purchase cost on HUAWEI Care products. — Up to 40% off on HUAWEI Care Products. During HUAWEI Service Carnival you can get discounts on Extended Warranty and Screen Protection. Click here to see participating models.

5. Up to 20% OFF on Kunlun Glass Replacement:

To thank consumer support to HUAWEI all the time, we have designed a solution to reduce repair cost of Kunlun Screen Glass Replacement of up to 20% OFF. Kunlun Glass Replacement is only for participating models. Click here to view more information and participating models.

6. HUAWEI Service Carnival Promotion cannot be combined with another ongoing event promotion.

7. By participating in this Campaign, customers are deemed to have reviewed, read and accepted these Terms and Conditions.

8. For more details, please contact us through Hotline below, or through the live chat.

Hotline 1800-1853-5353 (Pldt/Smart/Sun Toll-Free)
1800-8739-5227(Globe Toll-Free)
Mobile: 0923-0990468
From Monday to Saturday 9:00 to 18:00 | English
per DTI Fair Trade Permit No. FTEB-165049

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