Get help
Please choose the product that you are having problems with and we will then recommend the best possible solution.
Go nowHUAWEI Kids Watch Support
Start Your Journey with HUAWEI Kids Watch
Manage contacts
Learn more
Admins can use the HUAWEI FamCare app to manage contacts on the kids watch, such as adding, editing, and deleting contacts.\n
Use Class Time
Learn more
Enable Class Time to prevent the watch from receiving calls during set time periods.\n
Restore to factory settings
Learn more
You can restore your kids watch to its factory settings on the watch itself, or via HUAWEI FamCare app on your phone.\n
Block strangers
Learn more
Open the HUAWEI FamCare app to enable Block strangers mode, and then calls from strangers won't be received.\n
More Questions
