Taking part in this promotion is easy! Simply follow the below steps:

1)       Purchase a qualifying Huawei MateView GT between 9^th February and 15^th April 2022.

2)       Submit your claim on this site after 14 days from your date of purchase and between 23rd February and 31^st May 2022.

3)       Wait for your claim to be approved.

4)       Receive your free 6 months GAME PASS PC within 30 days of your claim being validated straight to the email address you provide in the claim form. Remember! We will send you two separate codes, each for a 3-month period.

To be eligible to claim your Xbox Game Pass PC, you’ll have to purchase one of the below HUAWEI devices from a participating retailer within the promotional purchase period.

The promotion is open to customers that purchase a qualifying product from the below retailers.

You can claim up to 5 times, once for each purchase of a qualifying product. Only one claim per Qualifying Product is permitted. 

Submit your claim on this site after 14 days from your date of purchase and between 23rd February and 31^st May 2022.

When submitting your claim, you'll just need to provide the following:

o   Date of purchase

o   Place of purchase

o   Invoice or receipt number

o   Details of your new Huawei product, including its serial number

o   A digital copy of your proof of purchase

o   A picture of the serial number

o   Personal details, including the email address which you would like your redemption code to be sent to.

Unfortunately, we can only offer a reward for purchases of a qualifying product made from a participating retailer during the promotional period.

Physical copy/in-store purchase:

If you have a scanner, you can simply scan your proof of purchase and save to your computer ready to upload.

If you do not have a scanner, take a picture of your proof of purchase with your mobile phone, digital camera or tablet. You can transfer this document to your computer by emailing it to yourself or via USB. If you are claiming on your tablet or phone, simply upload the image straight from your devices photo library.

Digital copy/online purchases:

Simply take a screenshot of your proof of purchase and save to your computer as a PDF or JPEG. You can save your proof of purchase as a JPEG by simply pasting your screenshot into Microsoft Paint and saving this to your computer as a JPEG.

Alternatively, you can print your proof of purchase then scan or photo as detailed above.

General requirements for documents uploaded:

When scanning or snapping a picture of your proof of purchase, please make sure all the required details are clearly visible. If your document is blurred or unclear, this may invalidate your claim.

Proof of purchases must be sent as a PDF document or JPEG image file and the maximum size of each document is 20Mb.

If you like, you can upload multiple documents; simply select the files you would like to upload and add them one at the time.

Find out how to find your device's IMEI/SN number here.

This is likely to be for one of the following reasons:

·   You have missed the claim window for this promotion.

·   Your purchase date is outside the promotional period.

·   You are too early to claim for this promotion.

Please refer to your proof of purchase for your purchase date. View the Terms and Conditions of this promotion for more information about the claim period.

First, prepare your documents for upload as described above. You can then upload your proof of purchase when asked during the claim process by following these steps:

To upload the document(s), select Image of SN and Image of purchase invoice/receipt, then simply locate the file that you want to upload and click Open. The name of the document selected will then be displayed on the web page. Make sure this is the correct document then select Upload.

If you would like to add more documents, you just need to click Add item then repeat this process. The documents will be listed as you add them. If you select the wrong document at any point, you can remove it by clicking the delete button (indicated by the Bin icon). 

Your claim will be checked by one of our agents and we will email with an update as soon as we can. 

You can also check the progress of your claim any time you like using the Form function on this website.

Please check the email account you provided on your claim form for emails related to this promotion. Make sure you check your junk or spam email folder. Alternatively, you can get a live update on your claim using the Form function on this website.

This means that your claim is missing some information and is currently on hold. It may be that we were unable to find the necessary details on your proof of purchase or that there were some issues with the information you entered on the claim form. For more details, please see your email.

You must provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent then the claim shall be marked as invalid and you will no longer be eligible to receive the GAME PASS PC.

Common reasons for this type of request:

·   Proof of purchase was not legible

·   Proof of purchase did not show the price paid, products purchased or the retailer you purchased from

·   Document uploaded was not an acceptable proof of purchase

·   Additional documentation is needed to support your claim (e.g. an order confirmation was supplied which did not show the purchase was completed in which case we ask to see a delivery note or invoice)

·   Serial number entered on your claim was invalid

We endeavour to send your free 6-month Xbox Game Pass PC within 30 days of your claim being validated. Remember, we will send you two codes, each for a 3-month period!

If you have received an email to confirm the validation of your claim, then you can rest assured we are getting your reward ready to send as quickly as we can pending final approval. Please refer to the Terms and Conditions of the promotion for reward timeframes.

Check the email account you provided on your claim form for updates related to this promotion. As your reward will be sent to you by email, make sure you check your junk or spam email folder also.

You can also check the progress of your claim any time you like using our Claim tracker on this website.

If you have not received your reward, please contact our Team for assistance.

Simply follow the steps below to redeem your 6 months Xbox Game Pass PC and add your pass to your account. We recommend redeeming your code before 31^st December 2023 using the following:

How to redeem a code from a web browser

o   Consumer goes to https://redeem.microsoft.com  

o   Consumer signs in, enters the 25-character code, then follows the prompts. The system takes care of the hyphens for them. 

How to redeem a code on Windows 10/11

o   Consumer signs onto their PC, with the account they want to redeem the code with.

o   Press the Start button, type store, then select Microsoft Store.

o   Select More ..> Redeem a code.

o   Enter the 25-character code, then follow the prompts. The system takes care of the hyphens for them.

How to redeem a code on Xbox Series X|S and Xbox One

o   Consumer signs onto their Xbox console, with the account they want to redeem the code with.

o   From the Home screen, select and open the Store app. (If the Store app is not displayed, go to My games & apps, select Apps, and select the Store app from there.)

o   In the Store app, move the cursor left or press the View button on the controller to open the side menu.

o   From that menu, select Redeem.

o   Enter 25-character code, and then follow the prompts. The system takes care of the hyphens for them.

Our Promotional Support Team will be happy to answer any questions you may have regarding this promotion. Please contact us via telephone by calling 0330 054 5401 or email at Support@huaweipromo.co.uk