How do I download the HUAWEI FamCare app?

The HUAWEI FamCare app is compatible with Android 8.0, EMUI 12.0, iOS 13.0, and their later versions. You can scan the QR code on the watch's packaging to download the HUAWEI FamCare app, or download it from the link: https://url.cloud.huawei.com/cDI4XVELm0

What types of SIM cards are supported by the HUAWEI WATCH KIDS X1 Series?

HUAWEI WATCH KIDS X1 Series supports standard nano-SIM cards. It is recommended that you activate the voice, SMS, caller ID display, and data services on your SIM card to ensure that the kids watch supports all its features.

Can I bind my HUAWEI WATCH KIDS X1 Series without a SIM card?

Yes. You can connect the watch to Wi-Fi and register or log in to the child account, and then bind the watch when the Internet connection is available.

How many HUAWEI IDs are required for binding and pairing the HUAWEI WATCH KIDS X1 Series?

Two HUAWEI IDs are required. The HUAWEI FamCare app is logged in with a parent's HUAWEI ID, which requires the user to be aged 18 or above. The kids watch is logged in to with a child's HUAWEI ID, which is a child account under the parent's HUAWEI ID.

Can I use the HUAWEI WATCH KIDS X1 Series without a SIM card?

You can use some basic watch features (such as locating and using third-party apps) when the watch is connected to Wi-Fi. However, features such as making MeeTime calls and adding friends face to face are not available. It is recommended that you insert a SIM card into the watch after pairing it with the phone. The account creator can access the devices screen in the HUAWEI FamCare app, and then go to General watch settings > HUAWEI ID (watch) > Phone number, to bind the SIM card number of the kids watch to the account, so that the watch can be used for communication and other features such as MeeTime.

How do I bind and pair my HUAWEI WATCH KIDS X1 Series?

The parent's HUAWEI ID is used to pair and manage your kids watches. Please make sure to keep your account and password secure, and ensure that the registration country/region of the account is the same as the region set on the watch. Step 1: Log in to the HUAWEI FamCare app using the parent's HUAWEI ID. Open the HUAWEI FamCare app and log in to it with a HUAWEI ID of a user aged 18 or above. Step 2: Use the HUAWEI FamCare app to scan the QR code on the watch. 1. Press and hold the Home button on the kids watch for 3 seconds to power it on. After the watch is powered on, insert a SIM card and enable mobile data services, or connect the watch to Wi-Fi. In this case, the watch will automatically load the QR code for binding. 2. Use the HUAWEI FamCare app to scan the QR code on the watch's screen. Step 3: Log in to a child's HUAWEI ID on the kids watch. After scanning the QR code on the watch, follow the onscreen instructions in the HUAWEI FamCare app to register or log in with a child's HUAWEI ID. After the login is successful, the watch will automatically start binding. After the binding is successful, follow the onscreen instructions to complete the admin information. You must also open the HUAWEI FamCare app and go to General watch settings > HUAWEI ID (watch) > Phone number to add the SIM card number of the watch. After the settings are complete, you can view and manage the kids watch in the HUAWEI FamCare app and use the communication features.

Can I make MeeTime voice/video calls with all contacts on my HUAWEI WATCH KIDS X1 Series?

The HUAWEI WATCH KIDS X1 Series supports MeeTime voice/video calls with the following contacts: watch admins, other contacts added by the HUAWEI kids watch as friends. For other contacts, only voice calls are supported.

Buy HUAWEI WATCH KIDS X1 & HUAWEI WATCH KIDS X1 Pro

Accurate Positioning²

HD Video Calls³

Second-scale
Positioning⁶

One-touch location refresh to keep track of your kids' location anytime and anywhere.

Indoor Positioning

Based on the dual-band Wi-Fi, it keeps location accurate in complex indoor environments.

Safe Zone
Protection⁷
and Emergency SOS⁸

Set safe or dangerous zones on your phone and get instant alerts when kids enter or leave the areas. Quickly press the side button on the watch five times to send an SOS message or make a call.

Based on the front and rear cameras, parents can easily find out where they are when kids switch cameras. AI noise cancellation filters out background chatter and distractions, whether kids are playing outside, riding the bus, or chatting away, parents can hear what matters most.

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