After I start an outdoor workout on my watch, the report does not include Cadence

Applicable products： HUAWEI WATCH D，HUAWEI WATCH GT 3 Pro，HUAWEI WATCH GT Runner 2，HONOR MagicWatch 2，HUAWEI WATCH GT Runner，HUAWEI Band 11 Pro，HUAWEI WATCH GT 2e，HUAWEI WATCH GT，HUAWEI WATCH FIT，HUAWEI Band 11，HUAWEI WATCH 4，HUAWEI WATCH GT 2 Pro，HUAWEI WATCH 5，HUAWEI WATCH 3，HUAWEI WATCH 4 Pro，HUAWEI WATCH D2，HUAWEI WATCH GT 6 Pro，HUAWEI WATCH 4 Pro Space Edition，HUAWEI WATCH FIT 4，HUAWEI WATCH GT 5 Pro，HUAWEI WATCH FIT 3，HUAWEI WATCH FIT 2，HUAWEI WATCH Ultimate 2(green)，Honma x HUAWEI Watch GT6 Pro，HUAWEI WATCH | ULTIMATE DESIGN，HUAWEI WATCH | ULTIMATE DESIGN Royal Gold，HUAWEI WATCH 3 Pro，HUAWEI WATCH Ultimate，HUAWEI WATCH Ultimate 2，HUAWEI WATCH FIT new，HUAWEI WATCH FIT 4 Pro，HUAWEI WATCH GT 6，HUAWEI WATCH GT 5，HUAWEI WATCH FIT mini，HUAWEI WATCH GT 2，HUAWEI WATCH GT 4，HUAWEI WATCH Buds，HUAWEI WATCH GT 3
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After I start an outdoor workout on my watch, the report does not include Cadence

Problem

After the user starts an outdoor workout on their watch, the report generated in the Huawei Health app does not include Cadence, but the report generated on their watch does include Cadence.

Cause

If you start a workout before selecting the workout mode on your watch or if you stop the workout mode on your watch before finishing the workout, the average cadence will be greater than the maximum cadence. In this case, your watch will not be able to properly parse the cadence data when uploading the data to the Huawei Health app, and therefore the report will not include Cadence.

Solution

  1. We recommend that you select a workout mode on your watch before starting the workout and stop the workout mode on your watch after finishing the workout.
  2. You can also select a workout mode in the Huawei Health app.
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