Keep your phone in best condition
through value-added service presented on
HUAWEI Service Day


Enjoy it on every first Friday & Saturday of the month

Free Phone Disinfect Service

Keep your phone clean and germs-free

Free Out of Warranty Labor Charge

Pay for parts replacement cost only

Free Screen Protector Application*

*After service, like or comment on HUAWEI FB event post to get free screen protector and application service

Free Software Upgrade

Be the pioneer and use latest features

  • *Selected free screen protector models:

  • HUAWEI P Series:

    P10, P10 Plus, P10 lite, P20, P20 Pro, P30, P30 Pro

  • HUAWEI Mate Series:

    Mate 10, Mate 10 Pro, Mate 20, Mate 20 Pro, Mate 20 X

  • HUAWEI nova Series:

    nova lite, nova 2 lite, nova 2i, nova 3, nova 3i, nova 4, nova 4e

  • HUAWEI Y Series:

    Y9, Y Max

Terms & Conditions

  •   

    HUAWEI Service Day is valid on every first Friday & Saturday of the month at selected Authorized Service Centers. Huawei Service Day for Ipoh service center will be postponed to 8 November 2019 to 9 November 2019 due to service center is off on the first Friday of November for the celebration of Sultan of Perak's Birthday.


    Click here to read full Terms & Conditions

  •   

    This Service Day campaign is only applicable for walk-in customers, except HUAWEI service centers' employees, dealers, collection points, resellers and/or distributors.

  •   

    "Free Phone Disinfect service and software upgrade" is applicable to all walk-in customers during the Campaign Period only.

  •   

    All HUAWEI phones will be updated to the latest software version according to the original software release schedule. For example, HUAWEI P10 is scheduled to have only Android 7, then the highest version for HUAWEI P10 is Android 7.

  •   

    Software downgrade is not provided during this Campaign.

  •   

    HUAWEI is not responsible for any data loss due to software update during the Campaign Period. User is recommended to perform data backup before performing any software update. The data back-up can be perform via HUAWEI HiSuite & HUAWEI BackUp to external storage.

  •   

    "Free Screen Protector Application" service is applicable to selected models and it's for complete repair customer during the Campaign Period only. The Free Screen Protector is subject to first come first serve basis and while stock last.

  •   

    For "Free Out of Warranty Labor Charge", customer is entitled to free labour charge during the Campaign Period. This event waives labour charge only, customer is still required to pay parts replacement cost according to repair quotation.

  •   

    Each customer is only eligible to participate in this event once a month. Photo taken during the event will be used for promotional purpose.

  • HUAWEI reserve the right to amend the terms and conditions at any time without prior notice.


Huawei Service Day – Free Gifts:

  •   

    This Huawei Service Day – Free Gifts event will run from 1 November 2019 until 2 November 2019.

  •   

    Complete repair customers are to take a photo of himself/herself with the “Care U More” board. He/she should then upload the photo on Facebook, with the hashtag #Huaweiserviceday, in order to be entitled to have a free gift.

  •   

    Free gifts are available on a first-come-first-served basis while stocks last.

  •   

    Customers should ensure that his/her Facebook account is set to public.

  •   

    Each customer is allowed to have one (1) free gift only for this event.


Help Support

For more information, please reach us through
HUAWEI service hotline: 1800-22-0086

Get live chat support from HiCare App

Scan HiCare QR code to get live chat support