HUAWEI Service Day is only available for walk-in customers of selected HUAWEI Authorized
Service Centers. HUAWEI Authorized Service Centers, their employees and immediate
families of employees are not allowed to participate in HUAWEI Service Day. HUAWEI’s
distributors, dealers, partners, program organizer, their employees and immediate
families of employees are not allowed to participate in HUAWEI Service Day.
By participating in HUAWEI Service Day, Customer hereby agrees and provides consent to
HUAWEI to the use of any personal data as provided by the Customer for the purpose of
participation in HUAWEI Service Day in line with the Personal Data Protection
laws and regulations, to the extent that any personal data provided shall only be
processed and be used by HUAWEI for lawful purpose directly related to the running of
HUAWEI Service Day. By providing the personal data,
Customer indicates that he/she have read, understood and agreed to be bound by HUAWEI’s
Privacy Policy stated at https://consumer.huawei.com/my/legal/privacy-policy/.
By participating in HUAWEI Service Day, Customer
agrees to participate and cooperate as required in all editorial activities relating to
HUAWEI Service Day. Customer agrees to grant HUAWEI a perpetual and non-exclusive
license
to use such footage and photographs, voice, biographical information and/or statements,
at any time or times, in all media types worldwide for advertising, trade, publicity and
promotional purposes and the Customer will
not be entitled to any fee for such use.
Each Customer is only eligible to participate in the
HUAWEI Service Day once a month. Photos taken during HUAWEI Service Day will be used for
promotional purpose.
"Free Phone Disinfect service and software upgrade"
is only applicable to walk-in customers of the selected HUAWEI Authorized Service
Centers. Software of a particular phone model can only be updated to the latest software
version of the model according to the original software release schedule. For example,
if HUAWEI P10 is scheduled to have only Android 7, then the highest version for HUAWEI
P10 is Android 7. Software downgrade is not available.
HUAWEI is not responsible for any data loss due to software update. Customer is
recommended to perform data back-up before performing any software update. The data
back-up can be performed via HUAWEI HiSuite & HUAWEI BackUp
to external storage.
For "Free Labour Charge for Out of Warranty Repair",
Customer is entitled to free labour charge repair services of HUAWEI devices on HUAWEI
Service Day. For the avoidance of doubt, HUAWEI Service Day only waives the labour
charge of repair service. Customer is still required to pay the cost of parts
replacement according to the repair quotation.
HUAWEI Service Day promotion is not applicable with
other ongoing event promotions.
HUAWEI reserve the right to amend the above terms and conditions at any time without
prior notice.