Premium Service
HUAWEI Care+
Region Warranty
Replacement
Exclusive Benefits
Free 1 Year HUAWEI Care+
1 Year 1 Time Accidental Damage Protection. For the mainboard, front cover, rear cover and camera faults, each component is charged with a service fee of PHP1,299, while other components are repaired free of charge.
APAC Region Warranty
In the event of a non-human-damage malfunction, consumers may avail of cross-border warranty services within the region across all countries where the product is jointly launched.
Free Battery Replacement
3 Years 1 Time Free Battery Replacement. If the phone maximum battery capacity is below 80%, the battery could be replaced once for free in 3 years (subject to service center inspection result).
Free Screen Protector
3 Years 6 Times Free Screen Protector. Within a three-year period consumers are entitled to four complimentary screen protector installations.
Your Safeguard
Free 1 Year HUAWEI Care+
Frequently Asked Questions
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Q1: What does FREE HUAWEI Care+ include?HUAWEI Care+ provides 1 Year 1 Tme Accidental Damage Protection (e.g., screen cracks, accidental drops, etc).
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Q2: Are there any fees charged when applying the HUAWEI Care+ privileges?Yes, an additional maintenance fee of PHP1,299 will be charged for each component (mainboard, front cover, rear cover and camera faults), while other components are repaired free of charge.
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Q3: How to query benefits of HUAWEI Mate 80 Pro?You can query your HUAWEI Care+ benefits through the following official channels:
1. Select My HUAWEI App > Support > Benefits.
2. Query on the HUAWEI Consumer Business Group website.
3. Call the HUAWEI Consumer Service Hotline at 1800-8739-5227 (Globe Toll-Free) / 1800-1853-5353 (PLDT/Smart Toll-Free) 24 Hours, 7 Days a Week.
Terms & Conditions
1- The Premium Service is applicable for HUAWEI Mate 80 Pro which are purchased from official online, offline, network carriers and partner stores in the Philippines.
2- During the accidental damage protection service validity period, if the device host fails due to accidental collision, drop, extrusion, liquid intrusion, etc. during normal use, you can enjoy 1 time accidental damage repair service within 1 year from the date of purchase (maintenance fee applies).
3- The APAC Region Warranty is applicable for the basic warranty (1st year) only. The available countries are limited to selected Asia Pacific countries and regions including Philippines, Singapore, Malaysia, Thailand, Indonesia, Hong Kong, Macau and Cambodia.