What’s Membership System of My HUAWEI Platform?

The Membership System includes Points and Medals, all of which will be generated based on your purchases and activities via official Huawei channels, such as My HUAWEI app, the official Huawei website and etc. A membership system is provided to all logged-in users with Huawei ID for a better using experience of My HUAWEI Platform. The definitions and rules of the My HUAWEI Membership System might be adjusted or changed in future progress. Users can refer to the latest description for future updates.

What are Points and where are Points rules?

For introduction of Points and Points rules, please refer to https://consumer.huawei.com/za/legal/terms-of-use/

Where can I see the benefits?

Your benefits are presented in the form of Coupons. You will be find the Coupons entry beside the Points menu, ans you can click on the Coupons to check out the available benefits for your level.

What is Super Device in Huawei PC?

• Huawei introduced Super Device in Huawei PCs for the first time, which truly breaks down the barriers between Windows PC and other devices. Thanks to the Super Device interface in the Control Centre, the connection between PCs, smartphones, tablets, monitors and smart screens is established by a simple drag-and-drop. Huawei has successively created a series of features such as cross-device interconnection, collaborative management, multi-screen collaboration and cross-device file management, maximising super creativity. Meanwhile, the Pop-Up Pairing feature allows instant connection among PCs and other devices such as Huawei speakers, headphones and printers.

What are the Huawei’s PC products that support Super Device?

• The latest PC Manager version 12.0.2 is scheduled to roll out starting from the end of February 2022. With it, users of Huawei’s laptops and desktops will be able to experience Super Device function. • For more information about the device models and timing of the upgrade, please stay tuned for future official Huawei announcements.

What are the features of a smart office?

• Huawei has successively created a series of features such as cross-device interconnection, collaborative management, multi-screen collaboration and cross-device file management, maximising super creativity. Meanwhile, the Pop-Up Pairing feature allows instant connection among PCs and other devices such as Huawei headphones.

What smart office devices do I need？

• Huawei continues to grow its Smart Office family into different categories. By launching a series of Smart Office devices that caters for multiple scenarios, such as the HUAWEI MatePad tablet, the HUAWEI MateBook laptop, the HUAWEI MateView monitor, as well as printers and smart peripherals, Huawei has brought a complete Smart Office to life.

What is the progress of Huawei Smart Office?

• To further enhance user experience, Huawei introduced a major innovation: Super Device, to enable cross-device collaboration; while another core capability of a Smart Office, ecosystem integration, is supported via the Huawei Mobile App Engine. Combined, Huawei helps consumers to harness the boundless creation and seamless communication, thereby maximising creativity and communication.• In the future, Huawei Smart Office will continue to bring updates and upgrades on its core capabilities – cross-device collaboration and ecosystem integration – bringing consumers a seamless AI life experience.

1. What is the launch date for the new watch?

The new watch will be launched on Sept.14th. You can click “Add to Calendar” to be reminded when the new WATCH GT is online. Other new products are coming as well.

2. How can I join the activity to win the P60 Pro?

First, you need to be a new subscriber to HUAWEI online store. Second, go to the subscribing area and enter your email address. Then, we will contact you by email when you win the prize.

3. Where can we discover discussions around HUAWEI wearable products in the HUAWEI Community forums?

Head on over here to Sports & Health Blog to find discussions around these products and related topics, including media reviews, product unboxings and so much more.

4. Is there a way to change straps with HUAWEI watch?

Yes, you can select your own strap by contacting Huawei Hotline to consult the purchase channel or directly visit Huawei online store accessory page.Please contact hotline to check if your watch can change straps.

5. Is the HUAWEI wearables compatible with Android, iOS and other non-Huawei smartphones?

Yes, HUAWEI wearables are compatible with iOS and Android phones. You can regard “Set-up Guide” on wearable buy page to connect the watch to your phone to manage your device and your fitness and health data in HUAWEI Health.(compatible with iOS 9.0 and Android 7.0 or later).

What do I need to place an order?

Choose your quantity and products and we will contact you one-on-one.

How long will it take for HUAWEI to contact me after registration?

We will contact you within 24 business hours of submitting the form.

How long will it take for the delivery?

Delivery is expected within 48 hours of successful payment.

What can Huawei Bulk Savings do for you in terms of creating customized solutions?

Our team of experts can assist you in determining the best solution within a specific budget that matches your needs.

What are the design innovations behind HUAWEI Mate X3?

1. The HUAWEI Mate X3 is a foldable phone that's really light and thin. It's made of special materials and weighs around 239g. When it's folded, it's 11.08mm thick, and when it's unfolded, it's only 5.3mm thick. This makes it thinner and lighter than other foldable phones. 2. The HUAWEI Mate X3 is the first phone to have a Quad-Curve foldable body. This means it has four rounded edges that make it easy and comfortable to hold. 3. The rear camera layout of the HUAWEI Mate X3 is designed to look like a space-age porthole. It's made using a special process that takes a long time, and it looks really cool. 4. The HUAWEI Mate X3 has a special type of glass called Feather-Sand Glass, which is really shiny and feels nice to touch. It also comes in two colors: black and dark green.

How does HUAWEI Mate X3 achieve extreme lightness and thinness?

The HUAWEI Mate X3 is a lightweight foldable phone that uses advanced topological structure design with micron-level precision tuning to reduce its weight by 20%. It achieves this through the use of innovative materials such as ultra-light and strong aluminium and ultra-light carbon fiber. This makes it 56g lighter than its predecessor. The phone also has the industry's slimmest-ever Type-C component and features a thickness of 11.08mm while folded and 5.3mm while unfolded. With a weight of 239. * Among all commercially released smartphones by March 23, 2023.

What kind of visual experience does HUAWEI Mate X3's leading screen quality bring to consumers?

Huawei Mate X3's foldable design provides an immersive large-screen experience with advanced screen technology, including Huawei X-True™ technology, ultra-high resolution screens, 426 PPI pixel density, and 120Hz dynamic high refresh. It supports 1.07 billion colors and P3 wide color gamut and has two TÜV Rheinland Certifications for color accuracy and precise color projection. The interior screen also has an anti-reflection layer for clear viewing under direct sunlight and supports 1440Hz PWM dimming.

How has HUAWEI Mate X3 been upgraded in terms of durability and reliability?

1. HUAWEI Mate X3 has tough screens, with a durable exterior made of Kunlun Glass and an impact-resistant foldable interior. It's 10x more drop-resistant and 4x more impact-resistant than previous models, earning it top certifications. 2. HUAWEI Mate X3's multi-dimensional hinge is light, durable, and reliable, with an aviation-grade aluminum alloy and a wing-shaped dual-track rotating shaft. It also has a high-precision cam-drive system for smooth folding and unfolding. 3. HUAWEI Mate X3 is water-resistant and has an upgraded touch algorithm for better accuracy when using the screen with wet fingers.

How is HUAWEI Mate X3 setting a new standard for imaging capabilities of foldable smartphones? How has XMAGE been upgraded and optimised for HUAWEI Mate X3?

The HUAWEI Mate X3 has an outstanding camera system, including a 50 MP Ultra Vision Main Camera, 13 MP Ultra-Wide Angle Camera, and 12 MP Periscope Telephoto Camera with 5x optical zoom. It can capture details from far away and take vivid photos in low-light. The Fast Snapshot feature lets users quickly capture beautiful moments, while Flex-Stop photography frees up hands and provides more options for recording scenery. With three XMAGE styles, the device reproduces colors and delivers exceptional images for stunning photographs.

What innovations has HUAWEI Mate X3's cross-hinge graphene cooling system achieved? How can the heat dissipation experience be described?

HUAWEI Mate X3 is equipped with the cross-hinge graphene cooling system for the greater heat dissipation. The system utilises a unique flexible conductive layer to shift heat across the dual parts of the screen with a 20% larger heat dissipation area. HUAWEI Mate X3 has made a breakthrough in terms of heat dissipation materials. The 1800 W/m·K highly thermally-conductive graphene layer helps the phone keep its cool, even when it's handling a lot – for an exceptional cooling experience.

How does the HUAWEI Mate X3 perform in terms of battery life and charging? What is the user experience of Low-Battery Emergency Mode?

The HUAWEI Mate X3 has a 4800mAh battery with fast charging capabilities of 66W wired, 50W wireless, and 7.5W wireless reverse charging. Its thin and light design provides an excellent balance between long battery life and quick charging. Additionally, when the battery level drops to 1%, the phone's Low-Battery Emergency Mode will activate and give users 12 minutes of calling or 3 hours of standby time.

How has the HUAWEI Mate X3 interactive experience been upgraded?

The HUAWEI Mate X3 features a dual-screen layout with an optimised smart multi-window that supports both Vertical and Horizontal Split-Screen modes. Users can effortlessly multi-task and save customised split-screen combos with just one touch. Additionally, the phone's Flex-Stop Mode supports Weather AOD and improved Video Calling controls, providing a portable electronic gadget with easy access to weather and time, and an intimate and efficient video calling experience.

How can I download your favourite Apps on HUAWEI Mate X3?

You can search and download the Apps you like from HUAWEI Appgallery. It is the official app distribution platform for HUAWEI Mate X3, boasting a collection of 18 app categories featuring premium content curated globally.

Is my data secure when I use Apps on HUAWEI Mate X3?

Apps available from AppGallery have been verified and tested to provide a rock-solid protection for downloads and use.

Will I have any problems when using the Apps on HUAWEI Mate X3?

AppGallery is a leading global app marketplace with a diverse selection of apps in categories such as navigation, news, finance, social media, entertainment, and more. It's available in over 170 countries and has over 580 million monthly active users and 6 million registered developers.

Where can we find offers on more HUAWEI Products?

To find out about great offers on HUAWEI products including new HUAWEI product launches, promotion festival, check out our HUAWEI Store Offer page here https://consumer.huawei.com/za/offer/.

What is the Return Policy on the HUAWEI Mate X3?

Please see our HUAWEI return policy for all HUAWEI Products: https://consumer.huawei.com/za/shop/return-policy/

What is the Delivery Policy on the HUAWEI Mate X3?

Please see our HUAWEI delivery policy for all HUAWEI Products: https://consumer.huawei.com/za/shop/delivery-policy/

What's HUAWEI nova Y90 display features?

HUAWEI nova Y90 offers a 6.7 edgeless fullview display, boarded by 1.05mm ultra-narrow bezel producing a 94% screen-to-body ratio. And high display features like 2388*1080 resolution, 500 nits max brightness, and 90HZ refresh Rate.

How is the battery performance of HUAWEI nova Y90?

HUAWEI geared nova Y90 with a 5000 mAh large battery and a 40 W HUAWEI SuperCharge technology, which rockets your charge to 50% in just 30 minutes!

How many MP HUAWEI nova Y90's camera?

HUAWEI nova Y90 has a space ring camera syste with triple rear cameras 2MP Depth camera, 50MP High-res main camera, and a 2MP Macro camera. It also has an 8MP front camera works with HUAWEI AI algorithms to put your natural beauty in full display.

What's HUAWEI nova Y90 internal storage?

HUAWEI nova Y90 has a 128 GB big storage to be able to save all your memories, games, and all your favorite apps!

What are the new camera features in HUAWEI nova Y90?

HUAWEI nova Y90's camera has a lot to offer! Beside the great design and the 50MP camera, it also offers a Super Night Shot, AI Snapshot that recognizing any moving scenario, and a Dual-view video for front/back record in the same time and in one video!

Does HUAWEI nova 10 Support fingerprint Scanner?

Yes, HUAWEI nova 10 does support an under display, optical fingerprint scanner sensor.

Is HUAWEI nova 10 Waterproof or water resistant?

No, there is no waterproofing on HUAWEI nova 10

What is HUAWEI nova 10 display size & resolution?

HUAWEI nova 10 comes with 6.67" FHD+ and with a 1080*2400 pixels resolution.

Does HUAWEI nova 10 support face unlock feature?

Yes, HUAWEI nova 10 support face unlock feature.

Does HUAWEI nova 10 support liquid cooling technology or cooling system?

Yes, it does support cooling technology or cooling system which helps to keep the device cool while playing games or at the time of multi-tasking.

How much internal storage do we get on HUAWEI nova 10?

HUAWEI nova 10 comes with 128GN and 256GB of internal storage option.

Can HUAWEI nova 10 run PUBG mobile smoothly?

Yes, HUAWEI nova 10 can run PUBG mobile but you might feel lags or frame drops while playing the game in high settings.

What is HUAWEI nova 10 camera features?

HUAWEI nova 10 camera feature are LED flash, Panorama, HDR, macro mode, scene mood, self timer, geotagging.

What is HUAWEI nova 10 battery and charging capacity?

HUAWEI nova 10 comes with battery capacity of 4000mAh and 66W fast charging capacity charger.

What are the camera upgrades for HUAWEI Mate 50 Pro?

Huawei Mate 50 Pro comes with The new Ultra Aperture XMAGE camera with a F1.4 ultra-large aperture brings great night shot, professional-level portraits and unique XMAGE style.