HUAWEI WATCH GT 4 - Refresh Service
New Look, Extra Care

  • Film Screen Protector

  • Thorough Maintenance

  • Enjoy the refresh and maintenance service once a year without additional service charges.

  • Free Screen Film

    Cut to fit, tailor-made, and professional protection.

  • Thorough Maintenance

    Device and strap cleaning, UV disinfection, testing and updating services.

Product Name 1 Year 1 time Refresh Service
HUAWEI WATCH GT 4 R300

How to Purchase

  • Purchase with new device at HUAWEI Online Store

  • 1. Visit HUAWEI Store

  • 2. Choose the new device and click "Buy"

  • 3. Refresh Service is a gift when submitting the order


* After purchasing, click here to check the benefits which your device currently obsesses.
* Besides, you can update your Support APP to My HUAWEI APP of the latest version, and check it with the below path:
Open My HUAWEI APP> Support Tab> Quick Services> Benefits> Adding serial number of your device.

1. Visit HUAWEI Store

2. Choose the new device and click "Buy"

3. Refresh Service is a gift when submitting the order


* After purchasing, click here to check the benefits which your device currently obsesses.
* Besides, you can update your Support APP to My HUAWEI APP of the latest version, and check it with the below path:
Open My HUAWEI APP> Support Tab> Quick Services> Benefits> Adding serial number of your device.

Service Process

  • 1. Need to claim your
    refresh service

  • 2. Visit a HUAWEI Service
    Centre

  • 3. Professional
    Diagnosis

  • 4. WATCH Refresh
    and Maintenance

Frequently Asked Questions

》》Click to view terms and conditions
HUAWEI WATCH GT 4 Refresh Service Terms & Conditions Ongoing
1. Introduction
1.1 HUAWEI Refresh Service ("Promotion") is organized and managed by HUAWEI Technologies Africa (Pty) Ltd ("HUAWEI"), including affiliates and subsidiaries (collectively referred to as the "Organizers").
1.2 This Promotion is comprised of:
• Cleaning of the host (including the crown)
• Film Screen Protector (Dial film)
• Watchband cleaning
• Ultraviolet disinfection
1.3 The Promotion is open for entry by all South African residents of 18 years and older with a valid South African identity document or Smart Card.
1.4 By entering the Promotion, all Participants agree to be bound by these terms and conditions, which will be interpreted by the Organizers and the Organizers decision regarding any issue will be final and binding and no correspondence will be entered.
1.5 This Promotion is ongoing.
1.6 The Promotion deals exclusively with purchases made on HUAWEI Online Store within the Republic of South Africa.
1.7 The only product that will qualify for the promotion is the HUAWEI WATCH GT 4.
1.8 The promotion is only valid for 1 (one) year from the purchase date of the HUAWEI WATCH GT 4 .
2. Claiming the Promotion
2.1 Promotion Participants are only entitled to claim one time in one year
2.2 The promotion product includes below services
• Cleaning of the host (including the crown)
• Film Screen Protector (Dial film)
• Watchband cleaning (Cleaning the band, if damaged it will not be replaced for free)
• Ultraviolet disinfection
2.3 Normal wear and tear are not covered by promotion, Consumers will need to pay for additional repairs .
2.4 Customers can enjoy Refresh Service Services by visiting any of these HUAWEI Authorized Customer Service Centers : HUAWEI Service Center Menlyn Park Mall, HUAWEI Service Center Sandton City, HUAWEI Service Center Canal Walk, HUAWEI Service Center Cornubia Mall, SSS Cellular and Device repair centre (DRC) , or by contacting us on 0860 861 111 to enjoy Free Postal Service.
2.5 Promotion Participants shall check if there are any issues such as air bubbles, dust specks and/ or wrong positioning of the Film Screen Protector before leaving the HUAWEI Authorised Service Center, failing which HUAWEI will not reapply Film Screen protector Protector.
3. Refunds
3.1 Refund will not be provided for a single product. (Service item)
3.2 Consumers may eligible to refund along with your new watch in stipulated refund date, subject to HUAWEI refund policy - https://consumer.huawei.com/za/shop/return-policy/
4. General Terms and Conditions
4.1 The Promotion is Ongoing.
4.2 The Promotion Period may be extended or reduced at the discretion of the Organisers.
4.3 The Promotion, and any terms and/or conditions surrounding it may be amended by reasonable notification at any time and will be applied and interpreted in the sole discretion of the Organisers. Such altered terms and conditions shall become effective immediately after being altered or on such date as may be determined by the Organisers. No Promotion Participants shall have any recourse against the Organisers as a result of any alterations of the terms and conditions.
4.4 The Organisers reserve the right to extend, reasonably shorten or suspend the time period of the Promotion for technical or commercial or operational reasons or for the greater public good or due to a "force majeure" event or generally for any reason whatsoever within their sole discretion, on condition that the Organisers notify the Promotion Participants in a manner that is expedient according to its best ability.
4.5 The Promotion, any terms and/or conditions surrounding it may be amended by reasonable notification at any time during the Promotion, and will be applied and interpreted in the sole discretion of the Organisers. Such altered terms and conditions shall become effective immediately after being altered or on such date as may be determined by the Organisers. No Promotion Participants shall have any recourse against the Organisers as a result of any alterations of the Terms and Conditions.
4.6 The Organisers reserve the right to amend the rules and/or terminate this Promotion immediately at any stage, whether required as a result of changes in legislation, or if required by any national, provincial or municipal authority, or within the sole discretion of the Organisers for any reason (recognized in law). Notice of such termination shall be published on the Organisers Promotions Website. In such event, all Participants waive any rights that they may have/purport to have in terms of this Promotion and acknowledge that they will have no recourse against the Organisers whatsoever.
4.7 In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, the Organiser’s decision will be final and binding and no correspondence will be entered into.
4.8 All Promotion Participants indemnify the Organisers, their associated and subsidiary companies, and their directors, officers and employees, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever from the Promotion Participants participation in any way whatsoever in this Promotion.
4.9 For further information, please refer to the HUAWEI Privacy Policy located at https://consumer.huawei.com/za/legal/privacy-policy/.
4.10 South African law shall govern these Promotion rules and the courts of South Africa shall have exclusive jurisdiction.