Kunlun Glass
Upgrade Service
Upgrade Service
Innovative, Creative, Robust, Reliable
Participating Devices
Participating Stores
About Kunlun Glass
Kunlun Glass is a nano microcrystalline glass made by growing 10 quadrillion-level strong nanocrystals in
glass,
significantly improving the glass’s strength.
significantly improving the glass’s strength.
Rock-Solid
10 times more resistant to falling
10 times more resistant to falling
Awarded the first-ever five-star glass drop resistance certification from Switzerland’s SGS, Powerful screen
protection and drop resistance of the phone 10 times higher
*Data is based on the test results from HUAWEI Lab by comparing the HUAWEI Mate 50 Pro Kunlun Glass Edition with HUAWEI Mate 50 Pro. Please note that smartphones are precision electronic products that should be protected from falling and collisions.
*Data is based on the test results from HUAWEI Lab by comparing the HUAWEI Mate 50 Pro Kunlun Glass Edition with HUAWEI Mate 50 Pro. Please note that smartphones are precision electronic products that should be protected from falling and collisions.
How to Get Kunlun Glass Upgrade Service
To be eligible for the screen outer glass replacement, your device must meet the following requirements: the
screen outer glass is cracked but the inner screen is intact; the device has not been dismantled or repaired
by unauthorized parties; it is not bent; and it has no liquid damage.
Now these HUAWEI devices are eligible for Kunlun Glass:
*Only at participating stores. Please find the participating stores near you.
Now these HUAWEI devices are eligible for Kunlun Glass:
*Only at participating stores. Please find the participating stores near you.
Participating Products and Prices
Product Series | Product Models | Kunlun Glass Upgrade Service Price (RM) |
---|---|---|
HUAWEI P Series | HUAWEI P50 Pro | 459 |
HUAWEI P50 | 329 | |
HUAWEI P40 Pro | 459 | |
HUAWEI P40 | 299 | |
HUAWEI Mate Series | HUAWEI Mate 50 Pro | 459 |
HUAWEI Mate 40 Pro | 459 | |
HUAWEI Mate 30 Pro | 599 |
Participating Stores
Offer valid while stocks last. Please contact the customer service center to confirm the availability.
HUAWEI Authorized Service Center Pavilion KL
HUAWEI Authorized Service Center Sunway Pyramid PJ
HUAWEI Authorized Service Center De Garden Ipoh
HUAWEI Authorized Service Center MidValley Southkey JB
Frequently Asked Questions
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Q1. With Kunlun Glass, do I still need to protect my phone from falling and collisions?Based on the lab test results, Kunlun Glass’s resistance to falling and dropping has been improved significantly due to the use of stronger nano-microcrystalline. However, smartphones are precision electronic products that should be protected from falling and collisions.
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Q2. Is Kunlun Glass available for all models?Currently, only 7 HUAWEI devices are eligible for Kunlun Glass, including HUAWEI Mate 50 Pro Series, P50 Series and P40 Series . More models will be covered gradually. Please refer to the Participating Products and Prices on this page.
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Q3. How much will the drop resistance increase after upgrading to Kunlun Glass?Based on test results from the HUAWEI Lab, the drop resistance of the HUAWEI Mate 50 Pro Kunlun Glass Edition is 10 times higher than that of the HUAWEI Mate 50 Pro with regular glass. The drop resistance of the other models may vary depending on the launch date, the processes and materials used by Kunlun Glass, and actual usage.
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Q4. How will this affect the warranty status of my HUAWEI device?
Is there additional warranty provided for the Kunlun Glass upgrade?* If the device is still within its standard warranty period, the standard warranty of other spare parts of the device, including other screen assembly and battery will continue for the remaining standard warranty period of the device (host).
* The replaced glass cover of the screen will receive a 90 days warranty from the date of collection of the repaired device or receive a warranty for the remaining of the standard warranty period of the device (host), whichever is longer.