To express gratitude to customers using HUAWEI handsets, HUAWEI gives the following benefits to you.

For selected HUAWEI handset users, you can claim 90 Days Warranty Extension for free to protect your device for a longer time.

Free 90 Days Warranty Extension
Get a New Look for Matte screen protector or back cover protector
Three months of HUAWEI Music VIP for free
Free Exterior and Interior Cleaning
Repair Discount
Free 90 Days Warranty Extension

For selected HUAWEI handset users, you can claim 90 Days Warranty Extension for free to protect your device for a longer time.

Get a New Look for Matte screen protector or back cover protector
  • For selected HUAWEI handset users, you can get a voucher When you take your Device into a Huawei Customer Service Center or Huawei Experience store ,and purchase Matte screen protector for ZAR149 or back cover protector for ZAR149.
Three months of HUAWEI Music VIP for free

For selected HUAWEI handset users, you can claim three months of HUAWEI Music VIP for free.

Free Exterior and Interior Cleaning

All Huawei Handset users can go into a Huawei Service center or Huawei Experience Store to get free the common normal screen protector.

All Huawei Handset users can go into a Huawei Service center or Huawei Experience Store to get these free service:

Memory Cleanup:

Our professional staffs will help you to clear memory trash by Phone Manager to optimize your device function.

Smart Diagnosis:

Our professional staffs will help you to troubleshoot and solve common phone problems wherever and whenever you are by Support.

Cleaning and Disinfection:

Our experienced team will clean up the exterior of your device with the cleaning suite and then disinfect your device for 3 minutes by UV light which will not affect the device’s performance.

Repair Discount

Screen replace Promotion: 12th to 25th April 2021.

MainBoard repair Promotion: 26th April to 02th May 2021.

For details about discount policies, please follow the official website.

How to participate?

Step 1:

Scan the QR code below to open the Support App.

Step 2:

Find the banner of this campaign, Tap to enter the page, and tap the Participate Now button on the page to participate in the quiz.

Step 3:

Pass the quiz and claim benefits.

Step 1:

Click the button below to open the Support App.

Step 2:

Find the banner of this campaign, Tap to enter the page, and tap the Participate Now button on the page to participate in the quiz.

Step 3:

Pass the quiz and claim benefits.

Terms&Conditions

1. Only HUAWEI phones sold in South Africa can participate in this campaign.

2. For the free 90 days warranty extension: it is only applicable for selected models, and the warranty period of these selected models must be valid while applying for the offer to be able to extend it.

3. For the Special Repair Offers: it is only applicable for selected models with limited time as it is mentioned above.

4. For the Free Exterior and Interior Cleaning: All models are applicable, one time only for each device during the activity period.

5. All models can claim the free limited time VIP subscription for HUAWEI Music.

6. Users should get his/her benefits during the campaign period.

7. Device purchased from informal channels cannot be involved.

8. Users need to upgrade the Support to version 9.0.11.XX or above to participate in this activity.

9. When exchanging benefit in HUAWEI Customer Service Center or Huawei Experience Store, you must present the benefits information.

10. Limited benefit quantity,first come first served;untill all give out.

11. Customers must Pass the quiz by answer at least 2 questions correctly to claim the activity features.

12. HUAWEI reserves the right to amend these terms and conditions without prior consent.

13. For more details, please contact us through Hotline 0860 861111, or through the live chat via Support App.