HUAWEI Device Screen Repair Offers

Applicable products： All
Applicable products：
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HUAWEI Device Screen Repair Offers

If your device has the following faults, please don't be worried, and we will help you handle it.

Please back up your personal data and go to Huawei Authorized Service Center for help, if the screen of your device is cracked, bent, deformed, or swollen.

How to repair screen with favorable offers？

If the device's screen needs to be repaired after detection in service center, you can repair it under the available benefits and offers.

  • Repair with HUAWEI Care＋ products:

    HUAWEI Care＋

    Applicable Product Category

    Device Benefits Enquiry

    Paticipating Condition

    HUAWEI Care＋---Accidental Damage Protection
    • Smartphone
    • Tablet
    • Wearable

    If you got the SN of your device, please refer to How to query the service benefits of your HUAWEI device? for device benefits checking methods.

    Please don't be worried if you can not get the SN of your device. HUAWEI Authorized Service Center will provide repair service under your device's benefits.

    Please refer to https://consumer.huawei.com/za/support/find-sn/ to check your product SN.

    Please refer to South Africa HUAWEI Care＋Service Guide for details.

    HUAWEI Care＋---Screen Protection
    • Smartphone
    • Tablet
    • PC
  • Participating in Service Day campaign to enjoy free labor of screen repair：

    Campaign Name

    Applicable Product Category

    Campaign Contents

    Service Channel

    Paticipating Condition

    Service Day
    • Smartphone
    • Tablet

    Enjoy lower cost and free labor on brand new screens, and get an extra 90-day warranty for new screens.

    Walk-in repair
    • Within the specified activity period, each product (based on the SN) can participate in the activity only once.
    • Both in-warranty and out-of-warranty devices can participate in the campaign.

    Screen Glass Replacemen

    Smartphone

    During the activity, specified models of HUAWEI canenjoy the repair of external screen from R389.

    • Postal service

    • Walk-in repair

    Applicable only to broken external screen, excluding other issues and repairs.

How to Protect your device screen?

  • Please prevent your device from being squeezed, crashing, and slipping down to avoid the screen crack issues in daily usage.
  • Install a screen protector and prevent your device from coming into contact with sharp objects (such as keys and pebbles) to avoid damaging the screen.
  • For the device with a curved screen, it is recommended that you use an anti-slip case to prevent the screen from being damaged if the device falls.
  • Do not place heavy objects or sharp metal objects on the screen.
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