HUAWEI Care Screen Protection

1. Introduction

1.1 Screen Protection (“Promotion”) is organized and managed by HUAWEI Technologies Africa (Pty) Ltd (“HUAWEI”), including affiliates and subsidiaries (collectively referred to as the “Organizers”).

1.2 The Promotion is open for entry by all South African residents of 18 years and older with a valid South African identity document or Smart Card.

1.3 By entering the Promotion, all Participants agree to be bound by these terms and conditions, which will be interpreted by the Organizers and the Organizers decision regarding any issue will be final and binding and no correspondence will be entered.

1.4 This Promotion will run from August 10, 2023 – December 31, 2023, (both dates inclusive) (the “Promotion Period”).

1.5 The Promotion deals exclusively with HUAWEI Online store, HUAWEI Service Center Menlyn Park Mall, HUAWEI Service Center Melrose Arch, HUAWEI Service Center Canal Walk, HUAWEI Service Center Cornubia Mall, SSS Cellular (ASC-E – Accredited Service Centre)

2. Screen Protection Process

2.1 Screen Protection provides extra protection for a device’s screen which includes 1 (one) replacement during first year from date of purchase of device) or 2 (two) replacements during the first 2 (two) years from date of purchase of device for screen protection (Screen replacement), based on the offer purchased.

2.2 One-year screen protection allows you to claim for screen replacement in during the first year from date of purchase of device It offers customers only 1 (one) replacement during the first year. Only one claim in the first year of purchase.

2.3 Two-year screen protection allows you to claim for screen replacement in during the first year from date of purchase of device and the second year from date of purchase of device. One claim a yearly

2.4 Screen promotion offer must be purchased together with all new devices and the cost varies based on the model. Once the model is selected the price for Screen Protection will be generated on the website. Purchases can be done instore or online.

2.5 Screen Protection available to the below applicable HUAWEI models

Mate Series	HUAWEI Mate 50 Pro
nova Series	HUAWEI nova 10, HUAWEI nova 10 Pro, HUAWEI nova 10 SE, HUAWEI nova 8, HUAWEI nova 8i, HUAWEI nova 9, HUAWEI nova 9 SE, HUAWEI nova 11 Pro, HUAWEI nova 11, HUAWEI nova 11i
nova Y Series	HUAWEI nova Y60, HUAWEI nova Y61, HUAWEI nova Y70, HUAWEI nova Y70 Plus, HUAWEI nova Y70, HUAWEI nova Y71, HUAWEI nova Y90, HUAWEI nova Y91, HUAWEI nova Y9a, HUAWEI P smart 2021, HUAWEI Y5p, HUAWEI Y7a
P Series	HUAWEI P50, HUAWEI P50 Pocket Premium Edition, HUAWEI P50 Pro, HUAWEI P60 Pro
MatePad Series	HUAWEI MatePad, HUAWEI MatePad 10.4
MatePad T Series	HUAWEI MatePad T, HUAWEI MatePad T 10.1
MateBook D Series	MateBook D 14, MateBook D 15
MateBook Series	MateBook 14
MateBook X Series	MateBook X 2020, MateBook X Pro

2.6 Screen Protection only covers physical damage to the screen and excludes liquid & theft

2.7 Upon redeeming Screen Protection service at an ASC-E – Accredited Service Centre you will be liable to pay R350 (Three hundred and Fifty Rand) for labour. (applicable on service promotions)

2.8 Once payment is done, the damaged screen will be replaced with 100% original spare parts, damaged spare parts will be disposed of and will not be returned to the customer.

2.9 HUAWEI reserves the right to amend, change, or delete any portion and/or all of these terms and conditions without prior notice.

3. Refund

3.1 Refunds will not be issued for the Screen Protection once the device has been activated

4. General Terms and Conditions

4.1 The Promotion is valid for the August 10, 2023 – December 31, 2023

4.2 The Promotion Period may be extended or reduced at the discretion of the Organisers.

4.3 The Promotion, and any terms and/or conditions surrounding it may be amended by reasonable notification at any time and will be applied and interpreted in the sole discretion of the Organisers. Such altered terms and conditions shall become effective immediately after being altered or on such date as may be determined by the Organisers. No Promotion Participants shall have any recourse against the Organisers as a result of any alterations of the terms and conditions.

4.4 The Organisers reserve the right to extend, reasonably shorten or suspend the time period of the Promotion for technical or commercial or operational reasons or for the greater public good or due to a “force majeure” event or generally for any reason whatsoever within their sole discretion, on condition that the Organisers notify the Promotion Participants in a manner that is expedient according to its best ability.

4.5 The Promotion, any terms and/or conditions surrounding it may be amended by reasonable notification at any time during the Promotion, and will be applied and interpreted in the sole discretion of the Organisers. Such altered terms and conditions shall become effective immediately after being altered or on such date as may be determined by the Organisers. No Promotion Participants shall have any recourse against the Organisers as a result of any alterations of the Terms and Conditions.

4.6 The Organisers reserve the right to amend the rules and/or terminate this Promotion immediately at any stage, whether required as a result of changes in legislation, or if required by any national, provincial or municipal authority, or within the sole discretion of the Organisers for any reason (recognized in law). Notice of such termination shall be published on the Organisers Promotions Website. In such event, all Participants waive any rights that they may have/purport to have in terms of this Promotion and acknowledge that they will have no recourse against the Organisers whatsoever.

4.7 In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, the Organiser’s decision will be final and binding and no correspondence will be entered into.

4.8 All Promotion Participants indemnify the Organisers, their associated and subsidiary companies, and their directors, officers and employees, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever from the Promotion Participants participation in any way whatsoever in this Promotion.

4.9 For further information, please refer to the HUAWEI Privacy Policy located at https://consumer.huawei.com/za/legal/privacy-policy/.

4.10 South African law shall govern these Promotion rules and the courts of South Africa shall have exclusive jurisdiction.