HUAWEI Care
Screen Protection

Additional Protection to Your Screen, Safeguard Your Daily Use

  • Genuine Spare
    Parts

  • Original Warranty
    Remains

  • Extra Saving on
    Repair Cost

  • Convenient Repair
    Experience

HUAWEI Care-Screen Protection

  • During the valid period of Screen Protection, screen damage caused by accidental falling, compressing or crashing can be replaced by original HUAWEI screen (service fee needed only).

    * The service does not apply to devices that are soaked, bent, deformed or handled/disassembled by an unauthorized service provider.
  • Genuine Spare Parts

    100% original screen,repaired by
    HUAWEI Customer Service Center.

  • Original Warranty Remains 

    You may still enjoy services offered by standard warranty after getting your screen replaced.

  • Extra Saving on Repair Cost

    Favored price to replace your screen with
    HUAWEI Care - Screen Protection.

  • Convenient Repair Experience

    HUAWEI Customer Service Centers are ready for your repair. You may also choose Free Postal Service and save yourselves the trouble of going out. The postal service fees in both ways are free.

Eligible Model and Price

Please choose your device

  • For Phone

  • For Tablet

  • For PC

* ZAR 350 service fee needed only

How to Purchase

  • Purchase with New device on E-Commerce

  • Purchase with New device at HUAWEI Store

Service Process

Frequently Asked Questions

  • Q1 – What is HUAWEI Care – Screen Protection?
    A1 –It is an extra protection for a device’s screen which includes 1 (one) replacement during first year from date of purchase of device) or 2 (two) replacements during the first 2 (two) years from date of purchase of smartphones, Tablets, and PC’s screens (hereinafter referred to as “devices”) for accidental damage to the screen. This is only applicable to selected HUAWEI devices.
  • Q2 – Why we need HUAWEI Care – Screen Protection?
    A2 – It offers three main features:
    a- 100% Original Spare Parts.
    b- Effective cost saving.
    c- Guaranteed Quality Service.
  • Q3 – What are the features and limitation for HUAWEI – Screen Protection?
    A3 –a- It is applicable during (first year from date of purchase of device or first two years from the date of purchase of the device.
    b- It offers customers only 1 (one) replacement during the first year or 2 (two) replacements during the first 2 (two) years from date of purchase of device for accidental damage to the screen .
    c- It is applicable for selected HUAWEI devices and not includes all HUAWEI devices.
    d- Screen Protection prices are based on certain device models.
    e- A replacement fee (ZAR 350) for the Screen Protection is required for customers to benefit from this service. It is required to be paid for each replacement.
    f- Screen Protection must be purchased together with all new devices.
+ Click to view terms and conditions

Terms & Conditions for HUAEWI Care – Screen Protection

  • HUAWEI Care - "Screen Protection "
  • HUAWEI Care – Screen Protection provides you with extra protection for a device’s screen which includes 1 (one) replacement during first year from date of purchase of device) or 2 (two) replacements during the first 2 (two) years from date of purchase of device for accidental damage to the screen. This is only applicable to selected HUAWEI devices.
  • It must be purchased together with all new devices
  • It provides users with extra protection for their device screen.
  • It offers customers only 1 (one) replacement during the first year / or 2 (two) replacements during the first 2 (two) years from date of purchase of device.
  • The screen protection is only applicable for selected devices.
  • It includes (one replacement / two replacements) for the accidental damaged screen.
  • Screen Protection prices are based on certain device models. You can view the eligible devices from the HUAWEI Care – Screen Protection official webpage, under the eligible model and price part.
  • Screen Protection prices are based on certain device models.
  • A replacement fee (ZAR 350) for the Screen Protection is required for customers to benefit from this service. It is required to be paid for each replacement.
  • Damaged screen will be replaced with 100% original spare parts, damaged spare parts will be disposed of and will not be returned to the customer.
  • HUAWEI reserves the right to amend, change, or delete any portion and/or all of these terms and conditions without prior notice.
  • HUAWEI is not liable for any and all claims for any loss or damages, whether direct, indirect, incidental, consequential or punitive damages and/or losses arising from the Screen Protection Service (including, but not limited to, personal injury, loss of profits, loss of income, loss of reputation, loss of trust, moral damage, downtime, value of lost work time and any other consequential or incidental damages and/or losses).
  • For more information, please contact us through the live chat via Support APP/My HUAWEI or through the hotline 0860861111