Discounts on Screen and Mainboard Replacements
  • Benefit from discounts on out-of-warranty repairs on cracked and liquid-damaged screens, or other screen-related issues.
  • This service is applicable for selected models. Please click here to see the model list.
Get a New Look with a 40% off
  • Renew the look of your device spending 40% less on frosted screen protectors & stylish back protectors. Our dedicated staff will set them up for you free of charge.
Summer Gift
  • Walk-in customers have the chance to get a free gift after repairing their devices.
Find a Participating
HUAWEI Customer Service Centre
Please click here to get the address and opening times of the nearest Service Centre
FAQ
General
Discounts on Screen and Mainboard Replacements
Get a New Look
Summer Gift

Q: What is Together 2020 HUAWEI Summer Service Campaign?

A: To express our gratitude to our customers for choosing and supporting HUAWEI products, we have launched Together 2020 HUAWEI Summer Service Campaign, which includes:
1. 20% discount on screen and mainboard replacements.
2. 40% off on frosted screen & back protectors and free of charge set up.
3. A chance to win a a summer gift.

Q: What is the campaign period (Together 2020 HUAWEI Summer Service Campaign)?

A: The Together 2020 HUAWEI Summer Service Campaign period is from 20th June 2020 to 31st July 2020.

Q: Can I participate in the Together 2020 HUAWEI Summer Service Campaign and other on-going service campaigns carried out by Huawei at the same time?

A: The Benefits of this Campaign (Replacement Discount, Get a New Look Discount and Summer Gift) cannot be combined with other offers or promotions.

Q: Does this campaign limit times of participation?

A: Only one summer gift shall be issued per customer.

Q: How can I participate in the Together 2020 HUAWEI Summer Service Campaign?

A: You can participate in the Together 2020 HUAWEI Service Campaign by:
1. Walking in to our HUAWEI Service Centre in Wembley.
2. Requesting our Postal Repair Service through the HUAWEI Customer Services Hotline (+44-800 088 6700). Please note that by booking our Postal Repair Service you will only be eligible for the discounts on the screen and mainboard replacements.
3. Get a "New Look Discount" and Summer Gift promotion are only available at the Huawei Service Store in Wembley (London).

Q: What models are eligible for Discounts on Screen and Mainboard Replacements?

A: Eligible models as following:
P40 Pro、P40、P40 lite、P40 lite E、MATE 30 PRO、MATE XS、P30 Pro、P30、P30 lite、Mate 20、Mate 20 lite、P20 Pro、P20、Mate 10 lite、P10、P Smart、P Smart 2019、P smart Pro、Y5 2018、Y5 2019、Y6 2019、Y7 Prime 2018、Y7 2019、MediaPad T3 10、MediaPad T5 10、Mediapad M3 Lite 10、MediaPad M5 Lite 10、Mediapad T3 8.

Q: Does the Discounts on Screen and Mainboard Replacements include labour charges?

A: No, the Discounts is for out-of-warranty repair and exclusive of labour charges.
The Benefits are subject to the actual repair quotation determined by the third party operator of the HUAWEI Customer Service Centre. The quotations, prices and the total applicable discount may vary and/or are subject to changes until the final order of the repair service.

Q: How do I check the original price of my device's spare parts?

A: The estimated price of spare parts can be found on the HUAWEI official website and on the Support App. Prices may vary and/or change until the final order of the service.

Q: Are the spare parts used for the repair genuine?

A: Please be assured that only original spare parts will be used for authorised repairs by HUAWEI.

Q: What is the Get a New Look discount? What is the original price of the frosted screen & back protectors?

A: There is a 40% off on frosted screen & back protectors and a free set up service after purchase. The price is subject to the quotation of Huawei Customer Service Centres. The price is subject to the quotation of Huawei Customer Service Centres.

Q: Can I purchase the frosted screen & back protectors separately?

A: Yes, you can purchase them separately as per your preference.

Q: What are the conditions for receiving a Summer Gift?

A: During 20th June to 31st July 2020, walk-in customers have a chance to get a free summer gift after repairing their devices. The summer gift is subject to availability (whilst stocks last).

Q: What kind of gift is the Summer Gift?

A: The Summer Gift is an official Huawei accessory compatible with your device (options include a data cable, phone case and earphone).

Click here to view the Terms and Conditions of Together 2020 HUAWEI Summer Service Campaign.