Get the latest software update
Updates are pushed to customers based on several rules. These can include the order of IMEI numbers or randomly extracted batches of IMEI numbers.
Every update is a complex process, as each new release needs to pass several revisions and test phases with local carriers to ensure that you will get the best user experience.
Moreover, each software build is optimized specifically for the hardware version of your device.
But rest assured, by the end of the release cycle all users will receive the update. Please wait patiently for the upgrade notification.
How to do a software update
Once a new software version has been released, your carrier might need to approve the update before it becomes available for download.
Before performing the update, make sure that your device is connected to the internet. Use a Wi-Fi network to avoid using your mobile data.
The battery must be charged at least 30% during the update process.
DO NOT USE unauthorized third-party software to install firmware and updates. It may damage your phone or disclose your personal information.
After an update, some third-party apps may be incompatible with the new system version. Ensure third party apps are updated to latest version available.
The update process may take a while, so please be patient. Remember to read the changelog before starting the update. The device will restart automatically when the update is complete.
