The screen of my HUAWEI phone/tablet automatically rotates after I disable Auto-rotate
| The screen of my HUAWEI phone/tablet automatically rotates after I disable Auto-rotate |
1. Camera/Some third-party apps automatically rotate
The system allows apps to obtain gravity parameters, based on which they can adjust their interface to enable automatic app screen rotation.
Some third-party apps may have their own screen rotation control settings. You can go to the settings of the app concerned (the specific settings may vary depending on the app) and disable this setting. If you have any other questions, please contact the app developer.
2. Images/Videos in Gallery automatically rotate
If images/videos in Gallery automatically rotate, you may have selected Auto-rotate in Photo orientation on the Gallery settings screen. To disable this feature, open Gallery, tap 
or 
in the upper right corner, go to Settings > Photo orientation, and select Follow system settings.
3. If the issue persists
The sensor of the device may be faulty. Back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.