My HUAWEI phone screen shows only black and white colors after I enable Dark or Eye Comfort mode

Applicable products: Smartphone
Applicable products:
zoom in pic
My HUAWEI phone screen shows only black and white colors after I enable Dark or Eye Comfort mode

If a tempered glass screen protector or non-official screen protector is attached to your phone, the colors on screen may not be accurate. Try removing the screen protector and checking again. Some third-party themes can cause the colors on screen to look abnormal. Try applying an official theme and checking again. If the problem persists, perform the following steps:

Scenario 1: The screen shows only black and white colors

Scenario 2: The app background is black

Scenario 3: The screen color changes from cold white to warm colors

Scenario 4: Home screen icons all turn black

Scenario 1: The screen shows only black and white colors

  • Check if Simulate color space is enabled. If so, go to Settings, search for Simulate color space, and select Off. (If Simulate color space is not available, it means that this feature is not enabled. Skip this step.)

  • The screen turns black and white when eBook mode is enabled. To disable eBook mode, open Settings, search for and touch eBook mode.

    If eBook mode is not available, it means that this feature is not supported on your phone.

Scenario 2: The app background is black

If the background of a system app is black, it means that Dark mode has been enabled. To disable Dark mode, go to Settings > Display & brightness > Dark mode.

Scenario 3: The screen color changes from cold white to warm colors

This occurs when Eye Comfort is enabled. To disable this feature, open Settings, search for and touch Eye Comfort.

Scenario 4: Home screen icons all turn black

This occurs when Color inversion is enabled. Open Settings, and search for and touch Color inversion to disable the feature.

If the issue persists

  1. Reset all settings on your phone.
  2. If the issue remains unresolved, the screen may be faulty. Back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.
Helpful or not?
Thanks for your feedback.