Problem:

Photos taken in low lighting look dark, and include substantial noise, or the highlighted part of the photo looks whitish.

Cause:

Your phone automatically adjusts the ISO value based on the ambient light. If the ambient brightness is low, the ISO value will be increased, resulting in noise or black spots within the viewfinder.

After touching the shutter button, your phone will automatically sharpen the image and remind you to steady the device while sharpening. The resultant photo will look significantly brighter, but may have a grainy visual effect as well.

Solution:

Take photos in well-lit environments.

• When using the front camera to take selfies or make video calls, it is recommended that you do so in a location with sufficient light, and at angle that illuminates your face. It is also recommended that you enable the automatic light supplementation feature by touching the relevant icon in the upper left corner of the screen.

  The following figure is for reference only.

  

• To supplement light when using the rear camera, set the flash to always on. Alternatively, switch to Night shot or Night mode in low light conditions. Compared to standard modes, Night shot or Night mode counteracts and overcomes the challenges of shooting in a low light environment, furnishing night shots with sharper details and brighter colors. To reduce camera shake, use a tripod.

• If your phone does not come with Night shot or Night mode, use the Pro mode instead. In Pro mode, lower the ISO value or increase the shutter speed to find the proper balance between image clarity and brightness. To reduce camera shake, use a tripod.