The phone cannot connect to a wireless router using WPS connection
Applicable products:
Tablet,Smartphone
Applicable products:
The phone cannot connect to a wireless router using WPS connection |
Ensure that WPS connection is supported on both your phone and the router.
- To check whether your phone supports WPS connection: Open Settings and search for WPS connection. If no result is found, it indicates that your phone does not support WPS connection. In this case, enter the password to connect to the router.
Phones running EMUI 10.0/Magic UI 3.0 or later do not support WPS connection.
- To check whether your router supports WPS connection, refer to the corresponding user guide or consult with the router provider.
Set up a WPS connection between the phone and router.
If both your phone and router support WPS connection, perform the following to set up a WPS connection:
- On your phone, open Settings, search for and access WPS connection, then select WPS connection or WPS PIN connection.
- On the router, enable WPS connection, which may be indicated as "WPS" or with the
icon. For some router models, you can press the RESET button to set up the WPS connection. For details, refer to the corresponding user manual or consult with the router provider.
Thanks for your feedback.