The headset icon is displayed even though no headset is plugged in
Applicable products:
Tablet,Smartphone
Applicable products:
The headset icon is displayed even though no headset is plugged in |
Problem:
The phone displays a headset icon even though no headset is plugged in.
Cause:
This issue may be caused by liquid entering the phone, moisture, an accumulation of dirt, or other factors such as incompatibility with the headset.
Solution:
- Try plugging and unplugging the headset to check whether the headset icon is displayed correctly.
- Restart your phone and try again.
- If the preceding measures do not work:
- Check the headset jack for liquid, moisture, and other substances that may affect the functioning of the headset jack.
- If you are using a charger or headset adapter, make sure they're compatible with your phone. If they are incompatible, it may cause the headset icon to be displayed incorrectly.
- If the issue persists, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.
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