Problem:

The customized learning of the remote control fails?

When initiating key programing, the process takes multiple attempts to complete.

Cause:

To ensure a better exterior design, your phone adopts a built-in infrared sensor with a relatively small emission hole. Therefore, when your phone is too far away or not aligned with the home appliance remote control, the programing process may fail.

Solution:

• When remote controlling, aim the infrared emission hole at the top of your phone directly at the home appliance.
• Place your phone and the remote control on a flat surface to ensure that they are perfectly leveled.
• Ensure that the infrared sensor at the top of your phone is directly and closely aimed at the infrared point of the home appliance remote control.
• Press the button on the home appliance remote control one time.