Some SMS messages are missing on the new phone after I perform phone clone
Applicable products:
Tablet,Smartphone
Applicable products:
Some SMS messages are missing on the new phone after I perform phone clone |
Problem:
After phone clone, the number of SMS Messaging becomes less. SMS Messaging concerning verification codes fail to be transferred from the old phone to the new one.
Cause:
This is because you have enabled the Verification code security feature on the old phone, which prevents the new phone from obtaining SMS Messaging containing verification codes.
Solution:
You can go to Messaging > > Settings > Advanced, and enable or disable the Verification code security feature as needed.
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