Kids Corner FAQs

Applicable products: HUAWEI MediaPad T5

1 Why does the screen turn yellow when I enter Kids Corner for the first time?

2 What should I do if I cannot exit Kids Corner by pressing the Home button?

3 What should I do if the tablet automatically exits Kids Corner after I lock the screen from Kids Corner and unlock it using my fingerprint?

4 Why do I enter Kids Corner after I unlock the tablet using fingerprint?

5 What should I do if the Kids Corner automatically launches after I restart my tablet while in Kids Corner?

6 Why does the screen keep displaying time reminder page after I have deleted the settings in Time limit?

7 What should I do if I cannot view the local videos under Multimedia in the Kids Corner app?

8 Why does the Kids Corner prompt me to keep a distance from the tablet?

9 Why does the Kids Corner prompt me not to use the tablet while lying down?

10 How can I check my kids' usage of the Kids Corner?

11 How can I turn off the background music of Kids Corner?

12 Why is there a prompt for dim light displayed after entering Kids Corner?

 

 

1 Why does the screen turn yellow when I enter Kids Corner for the first time?

The Filter blue light feature under the Parental control menu of Kids Corner has been enabled to protect kids' eyesight. This feature is enabled by default. You can disable Filter blue light in Parental control if you do not need it.

 

2 What should I do if I cannot exit Kids Corner by pressing the Home button?

You can touch Exit at the lower left corner on the Kids Corner screen, and then enter your login password to exit.

 

3 What should I do if the tablet automatically exits Kids Corner after I lock the screen from Kids Corner and unlock it using my fingerprint?

Cause:

Kids Corner fingerprint (A) is different from the tablet fingerprint (B). When you unlock the screen using fingerprint (B), you can only enter the tablet.

Solution:

Unlock the screen using fingerprint (A)

Applicable devices: Huawei MediaPad M5 lite 10 inches

 

4 Why do I enter Kids Corner after I unlock the tablet using fingerprint?

The Kids Corner is opened when it recognizes kid's fingerprint. You will enter the Kids Corner if you use your kid's fingerprint to unlock the tablet.

Applicable devices: Huawei MediaPad M5 lite 10 inches

 

5 What should I do if the Kids Corner automatically launches after I restart my tablet while in Kids Corner?

Cause:

This is a specially designed feature of Kids Corner to ensure that kids cannot exit the app by restarting the tablet.

Solution:

You can touch Exit at the lower left corner on the Kids Corner screen, and then enter your login password to exit.

 

6 Why does the screen keep displaying time reminder page after I have deleted the settings in Time limit?

Problem:

After users enter Parental control, delete the time limit settings for school days in Time limit and return to the Kids Corner screen, the screen keeps displaying time reminder page.

Cause:

The time segment set in Time limit indicates the period of time in which kids can access Kids Corner. If this setting is deleted, kids will not have access to the Kids Corner, but the screen will continue to display "Time's up".

Solution:

Set a proper time segment.

 

7 What should I do if I cannot view the local videos under Multimedia in the Kids Corner app?

Cause:

To provide a healthy video streaming environment for kids, local videos cannot be viewed under Multimedia in the Kids Corner app.

Solution:

Go to Parental control > Multimedia > Add, and add the videos that are suitable for kids to view.

 

8 Why does the Kids Corner prompt me to keep a distance from the tablet?

If you are too close to the tablet, a distance prompt will display or the screen will be locked to protect your eyesight.

Applicable devices: Huawei MediaPad M5 lite 10 inches

 

9 Why does the Kids Corner prompt me not to use the tablet while lying down?

The tablet will prompt the user not to use it while lying down if it detects that the user is doing so. Keep a proper posture while using the tablet.

 

10 How can I check my kids' usage of the Kids Corner?

Go to Parental control > Apps management > App statistics, and view the apps that your kids used and the time they spent on each app.

 

11 How can I turn off the background music of Kids Corner?

You can turn off the background music by pressing the volume down button or touching the bird icon at the bottom of the screen.

 

12 Why is there a prompt for dim light displayed after entering Kids Corner?

If you are using the tablet in dark environments or outdoors where the light is strong for more than five seconds, the prompt will display on the screen.

Applicable devices: Huawei MediaPad M5 lite 10 inches

 

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