Camera doesn't pop up after being pushed down during a video call
Applicable products:
Camera doesn't pop up after being pushed down during a video call |
Problem:
If the user pushes down the camera during a video call, the app used for the call will be sent to the background and display its Dropzone, and the camera may not be able to pop up again.
Cause:
The chat app is unable to detect the camera being pushed down by the user and the camera may subsequently be unable to pop up again.
Solution:
- After the app is switched from the Dropzone to full-screen display, switch to the rear camera and then switch back to the front camera.
- It is recommended that you do not manually push down the camera during a video call or when you are taking a photo.
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