[HUAWEI] After the SIM card of the kids watch is replaced, the watch number in the information section in the HUAWEI FamCare app doesn't update

Problem

After the SIM card of the kids watch is replaced, the watch number in the information section in the HUAWEI FamCare app doesn't update.

Cause

Network is abnormal or unstable. The HUAWEI FamCare app requires a stable network connection in order for the information to update after the SIM card is replaced.

Solution

You can also manually update the phone number in the information section in the HUAWEI FamCare app.

To do so, open the HUAWEI FamCare app, go to Devices, select the watch for which you wish to update the number, touch Phone number, enter the new number, and touch OK.