The computer screen does not display the PC Manager icon, Notification Center cannot be accessed, and text recognition does not work after taking a screenshot

Applicable products： PC
Applicable products：
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The computer screen does not display the PC Manager icon, Notification Center cannot be accessed, and text recognition does not work after taking a screenshot

Problem

  1. The white PC Manager icon is not displayed in the lower right corner of the desktop. Therefore, the user cannot access the Notification Center.
  2. The white PC Manager icon is displayed in the lower right corner of the desktop. However, the Notification Center cannot be accessed when the user clicks the icon.
  3. Text in screenshots cannot be automatically identified.

Cause

  1. Windows services required by PC Manager have not been started.
  2. The Notification Center is not working properly.
  3. The local language package component of the computer system is not running properly.

Solution

Check point 1: Check whether the Secondary Logon service is running.

Solution:

  1. Search for "services" in the search box in the lower left corner of the desktop and then open the Services app.

  2. Find Secondary Logon and check whether its status is Running. If not, right-click the service and select Start from the shortcut menu.

  3. Right-click the service again and select Properties from the shortcut menu.

  4. Set the startup type to Automatic and click OK.

Check point 2: Check whether the MBAMainService service is running.

Solution: Open Task Manager and go to Service > MBAMainService. Right-click the service and select Start from the shortcut menu.

Check point 3: Check whether the Notification Center is working properly.

Solution:

Uninstall PC Manager and install the latest version of PC Manager. Note: Do not overwrite the existing installed version.

To uninstall PC Manager, go to Control Panel > Uninstall a program.

To download PC Manager:

If you are using a Huawei computer, visit the official website at https://consumer.huawei.com/en/support/product/?tag=mate-book&u=u/.

If you are using an Honor computer, visit the official website at https://www.hihonor.com/global/support/laptop/.

Check point 4: Check whether the local language package component is running properly.

Solution: Search for "cmd" in the search box and click Run as administrator. Enter "sfc /scannow" in the console and press the Enter key. The computer will then start scanning the system and repair system components.

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