Why does HiSuite fail to be installed on my computer after I update my phone to version 10.1.0.550?
Applicable products:
Tablet,Smartphone
Applicable products:
Why does HiSuite fail to be installed on my computer after I update my phone to version 10.1.0.550? |
Problem:
After the HiSuite is updated to version 10.1.0.550 or downloaded from the official website, a message is displayed on the computer, indicating that the installation fails.
Solution:
1、Search for "HDB" in the phone settings and disable "Allow connection via HDB".
2、Choose System > About phone > Build number, click Build number for seven times, and start "developer options".
3、Choose Settings > System > developer options and enable USB debugging.
4、Reconnect your phone and try again.
Thanks for your feedback.