Only the English pack is available when I use Microsoft Translator for the first time

Problem:

Only the English pack is available when Microsoft Translator is used for the first time.

Cause:

The offline English language pack is pre-installed on your phone by default. You will need to manually download packs for other languages as needed.

Solution:

Open Translator, touch in the upper right corner of the home screen, then touch Offline Languages, and you can download and install the required language pack.