[HUAWEI] Sunlight data on the kids watch is inaccurate
Applicable products:
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[HUAWEI] Sunlight data on the kids watch is inaccurate

If this issue occurs, perform the following steps:

Wear the watch in the correct manner

When the watch is covered by clothes or other objects, the accuracy of Sunlight data can be affected.

Check the sunlight intensity

  • On cloudy or rainy days, the sensor cannot detect sunlight due to its absence, resulting in Sunlight data difference compared with sunny days, which is normal.
  • When you are in a vehicle, the Sunlight data may vary depending on where you are seated.
  • The watch does not collect Sunlight data from sunset to sunrise. The sunrise/sunset time is provided by the Weather app. Make sure that the watch has data service, to ensure that the weather is updated in a timely manner.

If the issue persists

If the issue remains unresolved, please call the Huawei customer service hotline for further assistance.

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