Enabling Remote Assistance or Remote Desktop

When Remote Assistance is enabled, your computer can be controlled by other users you trust from where they are to resolve issues.

When Remote Desktop is enabled, you can connect to computers in other locations (remote computers). For example, you can connect your work computer with a home computer and access all apps, files, and network resources as if you were at work.

 

• If you are using Windows 11 Home, you can only enable Remote Assistance but not Remote Desktop.
• If you are using Windows 11 Pro, you can enable both Remote Desktop and Remote Assistance.

To enable Remote Desktop or Remote Assistance, perform the following:

1. Press Win+I to open the Settings window. Go to System > About.

   

2. Click Advanced system settings and enable Remote Assistance or Remote Desktop on the Remote tab.

   

To use Remote Assistance, perform the following:

1. Search for Invite someone to connect to your PC and help you, or offer to help someone in the search box on the taskbar and open it.

   

2. Select Invite someone you trust to help you and follow the onscreen instructions.

   

To use Remote Desktop, perform the following:

1. Search for Remote desktop settings in the search box on the taskbar and open it.

   

2. Click Select users that can remotely access this PC and follow the onscreen instructions to add users.

   

3. When you log in to another computer, you can remotely connect to this computer with its IP address or its name.